Simplifying Healthcare Insurance With Custom Web Application
Challenges:
Lack of digitization. Manually processing invoices proved error-prone, tedious, and time-consuming.
Industry
Healthcare/Insurance
Solutions:
TruCare - A Web Application for Healthcare Software Company
Results:
A highly scalable, high-performing, and robust application with best-in-class UI and UX design with seamless integration of complex workflows.
Locations:
US
About the Client
The client is a leading provider of population health technology solutions in the U.S. They develop applications for health insurance companies to monitor their utilization management, disease management, and care management.
The team wanted to build TruCare Insights as a new companion app that could provide a suite of action-oriented dashboards and management tools for health insurance leaders.
Case Overview
The TruCare app had a few limitations. It did not provide integrated reporting options. Maintaining reports and reconciling them against the organizational benchmarks involved significant manual labor.
Fingent proposed a highly scalable web application with a best-in-class UI/UX design. The application allowed seamless integration, streamlined the organization’s complex workflows, and enabled the management of 10 million+ data records using custom filters.
CHALLENGES
Roadblocks Faced in the Existing System
A reliable tool that can provide insights into health insurance company
The need to simplify decision-making
Improve day-to-day operations, and identify new user segments
Monitor system performance, Workflows & staff productivity
Ability to meet compliance requirements
SOLUTION
Fingent’s Approach - TruCare Insights: A New Companion Application
The new TruCare Insights application aggregates TruCare data and allows users to filter, group, and sort data, monitor, update, reassign tasks/activities, and message users from within the application.
A reliable tool to provide insights to health insurance companies
Ability to handle 10 mn+ data records using custom data filters
Allow users to identify and categorize information in a self-service fashion
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BENEFITS
Making an Impact on Client Success
TruCare Insights proved to be a reliable and well-functioning software that is well-received by the vast client base. The app allows the client to easily connect with top-level executives in health insurance companies who make buying decisions, enabling the renewal of many expiring deals and attaining several new sales.
Automation of redundant processes and tests
Ability to install the application in the client’s on-premise environments
Allows users and insurance partners to draw insights easily
Promotes intelligent decision-making
