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14 October 2022 B2B

Realizing Self-Service in Modern Customer Experiences

The ongoing digital revolution is forever reshaping how businesses interact with their customers. Modern technologies…...

Latest Blogs

07 August 2019 Real Estate

Augmented Reality & Virtual Reality: Transforming The Real Estate Industry

What Is Augmented Reality? Do you fancy playing Nintendo’s game Pokemon Go? Or used the…...

07 August 2019 Education

Why Are Chatbots Still In Their Chatbaby Phase: Influences Of Chatbots In Business

Chatbot or Chatbaby: Why Chatbot Technology Needs Time To Mature? Automation is at its height…...

02 August 2019 Retail

What Are The Challenges to Growth and Adoption For Virtual Customers

Top Five Barriers To Growth and Adoption Of Virtual Customers “There is only one boss.…...

30 August 2016

Photo-Blog: Top 5 Field Service Power Metrics

In Field Service industry, where the technicians are face to face with customers everyday, good operational efficiency, productive staff, and effective resource management…...

26 August 2016 Media

Proactive Service Delivery: Tips to Get Started

For how long have you been in the field service industry? For a considerably long time I’m assuming. In that…...

18 August 2016

Is Your Business Ready for the Next Generation of Customer Service?

It has been proven, way back in 2011, that in field service, almost 89% of your customers are most likely…...

16 August 2016

How is Data Captured On-site Best Utilized?

A few years back began the hype around going completely mobile in your field service, and improving productivity. Was it…...

11 August 2016

Achieving Service Excellence Through Effective Capturing of Field Service Data

According to a research report by the Aberdeen group on field service, the no. 1 reason why customers were unhappy…...

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