Xorcom
Industry
Communications
Region
United States, Canada
Technologies
Drupal, PHP, LAMP, XML, AJAX, Javascript, Apache, CSS3, Media-queries, JSON, XML, REST API
![](https://www.fingent.com/au/wp-content/uploads/sites/4/2020/04/1-Xorcom-Improving-Customer-Support-and-Engagement.jpg)
![web based application](https://www.fingent.com/au/wp-content/uploads/sites/4/2020/04/2-Xorcom-Improving-Customer-Support-and-Engagement.jpg)
About the Customer
Xorcom, established in 2004, designs and manufactures business telephony solutions that support both traditional PSTN and VoIP communication. Xorcom wanted an easy process wherein users can get information regarding the product.
Fingent’s Solution
Fingent understood Xorcom’s customer behavior and planned to deploy a mobile-based web application. The application will enable users to quickly get the necessary product details right on their mobile phones. Keeping this in mind, Fingent developed a mobile site for Xorcom that helped its customers to identify the warranty status of their products and request for support where needed.
![mobile application](https://www.fingent.com/au/wp-content/uploads/sites/4/2020/04/3-Xorcom-Improving-Customer-Support-and-Engagement.jpg)
How we helped our client
![customer support](https://www.fingent.com/au/wp-content/uploads/sites/4/2020/04/4-Xorcom-Improving-Customer-Support-and-Engagement.jpg)
Request Support
Get product and warranty details
Track products
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”