Streamlining Event Management With Custom WordPress Solution
Challenges:
Improve back-end processes to manage events and ticketing better.
Industry
Event Management
Solutions:
Website Revamp With Custom WordPress Plugins
Results:
Fingent revamped the client’s website with custom WordPress plugins to streamline backend processes and ticketing, all from a single point.
Locations:
Australia
About the Client
The client Australian Retailers Association (ARA) specializes in conducting workshops and events for retailers across Australia. Their services mainly include training new recruiters in retail and managing events for experienced retailers. They are the oldest, largest, and most diverse national retail body in Australia, representing 120,000 retail shopfronts and online stores.
The client’s functionalities mostly include upskilling employees and updating them with current trends. These events and their ticketing are all managed through their websites, which became a hurdle with the company's increased growth.
Case Overview
Managing multiple events, tracking performance, and ticketing are tedious tasks, especially with separate websites and portals. The client, amidst similar challenges, needed technology support to improve their back-end processes and ease managing events and ticketing from a single point
Fingent helped the client revamp their website with custom WordPress plugins. These latest plugins, adhering to responsive website guidelines, reduced load times and improved render times on the website, improving the client's event management and ticketing processes.
CHALLENGES
Roadblocks Faced in the Existing System
Difficulty in managing multiple events on multiple websites
Complex ticketing process
Outdated websites
Restricted API Integrations
Poor website load time and render time
SOLUTION
Fingent’s Approach - Website Revamp With Custom WordPress Plugins
Fingent built a custom WordPress plugin that enabled the client to manage events from a single point. The plugin also integrates with the Eventbrite API to streamline ticketing and attendee registration. Fingent further revamped the website with a custom responsive WordPress theme that conforms to the latest responsive website guidelines.
WordPress plugins that integrate with the Eventbrite API
Revamped website with custom responsive WordPress theme
Ease of event management and ticketing from a single-point
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BENEFITS
Making an Impact on Client Success
The website revamped with custom WordPress plugins significantly improved the client’s event management and ticketing capabilities, including centralized event management, streamlined ticketing processes, improved website performance, and more.
Reduced load time and render times on the website
Easy event management and ticketing from a single-point
Customized WordPress plugins
Improved scalability and flexibility
