Robotics in Logistics: Dawn of a New Era

Since the advent of e-commerce, getting goods to the customer’s door or stores from the factories or warehouses has become a mammoth task for logistics companies. Forecasts say that “worldwide warehousing and logistics robot unit shipments will increase to an estimated 620,000 units annually by 2021.” The solution for this herculean task of transporting goods far and wide thus becomes apparent: the dawn of robotics in logistics. The use of robotics in logistics offers far greater levels of uptime over manual labor, bolstering productivity in a vast array of professional environments. 

Retail giants like Amazon and Walmart that have already deployed robots in their warehouses and fulfillment centers will only expand their deployments, especially in the wake of current situations. Leveraging robotics in logistics cuts around 70% of warehouse labor costs and helps businesses function day and night with minimal costs. Want to find out how? This post will help you understand the importance of utilizing warehouse robotics in the supply chain.

A Surge in Warehouse Robotics in Supply Chain

The first robot in the supply chain was capable of moving material about a dozen feet. For several years, robots were used only in industrial manufacturing because it was not safe for people to be around them. However, over the last few decades, innovative logistic robotic companies have worked hard to mesh AI and machine learning, better sensors and response capabilities, warehouse management software or logistics management software

Recently, warehouse robotics in the supply chain has picked up pace exponentially. There has been huge funding and investment in the industry. For example, Alibaba invested $15 billion into robotic logistics infrastructure and Google invested $500 million into automated logistics for JD. It is also estimated that the global market for warehouse robotics in the supply chain is projected to reach a market value of $22.4 billion by the end of 2021.

Evidently, the dawn of robotic logistics is right here now!

Read More: How Robotic Process Automation Is Revolutionizing Industries?

What is Robotic Logistics?

The logistics industry is what is holding our modern world together. It includes a huge amount of different processes. Ordering, transportation, warehousing, picking, packing, delivery, inventory, and routing are just a few of those processes. 

So, robotic logistics means the application of robotics to one or more of these processes. A few common robotic applications are robotic palletizing, robotic packaging, robotic picking commonly used in warehousing or any other logistics software solutions

So, what kind of robots could be useful for your warehouse?

Warehouse Robotics in Supply Chain

1. Autonomous Mobile Robots (AMR)

AMRs use sophisticated sensor technology to deliver inventory all over the warehouse. They do not require a set track between locations. They can understand and interpret their environment through the use of maps, computers, and onboard sensors.

These warehouse robots are small and nimble with the ability to identify the information on each package and sort it with impeccable accuracy. They cut down on the redundant manual process which is prone to human error. 

2. Aerial Drones

Aerial drones aid in optimizing warehouse inventory processes. They can quickly scan locations for automated inventory. They can scan inventory much faster than a human can and send an accurate count immediately to your warehouse inventory management software.  

These drones do not need markers or lasers to guide them. They don’t take up valuable space in your warehouse. They can travel quickly and assist in hard-to-reach areas. 

3. Automated Guided Vehicles 

Automated guided vehicles and carts (AGVs and AGCs) transport inventory around your warehouse following a track laid in your warehouse. These warehouse robots are perfect for larger warehouses because it reduces the time spent by workers just moving from one area to the next. 

4. Automated Storage and Retrieval System (AS and RS)

Automated Storage and Retrieval Systems are robot-aided systems that can place or retrieve loads from set storage locations. AS and RS differ depending on the system needed, the type of task, or the goods that they will be working with. They can be programmed to work as a craft that moves and works on a well-defined path or a crane that retrieves goods between aisles. There are also aisle climbing robots that retrieve customer orders. 

These free up the time of workers who can then concentrate on more complicated processes such as packing and posting the goods. 

Read more: What Are Cobots and How Can They Benefit Industries?

What is Driving the Need for Collaborative Robots in Logistics?

Although there has been a boom in logistic robotics, there are two specific factors that are driving the current need for collaborative robots in logistics

  • The growth of e-commerce: When products are directly shipped to customers, there is a huge variety of different packing requirements. 
  • The lack of available workforce: Shortage of skilled workers can affect logistics.

What are the Benefits of Adopting Robotic Logistics? 

The logistics industry can see many tangible and clear benefits of adopting robotic logistics. 

  • By reducing human errors, robotic logistics can bring in significant profits and can also reduce warehouse costs. 
  • Robotics can allow for workforce adaptability. 
  • Robotic logistics improve safety for workers by taking over dangerous jobs such as getting items from high racks or storage spaces.
  • Reduced human error and increased delivery speed brought about by robotic automation will increase customer satisfaction. 

Read more:  Open source robotics process automation

Enjoy the Freedom To Do More

Robots are being used rather extensively in logistics. Due to the complexity of supply chain processes robots will be increasingly used for dull, dirty, and dangerous tasks freeing your workers for more complex tasks. This means cost-effective, fast, and error-free operations. If you want this for your business, get in touch with us immediately and let us fix your business up with robot power.

 

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    About the Author

    ...
    Tony Joseph

    Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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      5G and the World of Work – An Overview

       

      COVID-19 to act as a Catalyst

      Did you realize? The working world is evolving, forcing organizations to think and act differently. Nothing happens without a trigger. In most cases, these triggers are trends.

      What are these trends? Globalization, Mobility, Changing Demographics, and Technology are a few to mention.

      If we focus on Technology alone; Big Data, Collaboration Tools, Wearable Devices, IoT, Cloud Computing, and 5G are some of the recent trends. This blog will take you through how 5G is enabling organizations to Reimagine and Rethink the way they work and how 5G is solving a lot of tech headaches. 

      It was already predicted that an economic recession will spur investments in technology. The owners and CEOs will need to find alternate ways to increase efficiency, drive revenue, and meet customer needs. Remote work is one such measure companies are adopting to make it work. As firms worldwide embrace remote work in the wake of COVID-19, we expect remote working culture to be the next trend.

       

      Remote Work: Story so far & Roadblocks

      In fact, remote work culture was one of the most defining tech trends of the past decade. The report by GetApp found that remote work expanded by nearly 400%. Quoting the report “The rise of remote work during the last decade has been driven by the proliferation of powerful mobile devices, ultra-fast internet connections, and the pervasiveness of cloud-based storage and SaaS solutions.” 

      With all the above-said factors which enhanced the adoption and acceptance of remote work culture, companies also faced a lot of tech headaches in implementing it properly. The shoddy WiFi network will lead to the slowdown of internet speed, digital distractions, inefficient communication, poor video calls, heavy buffering, etc. Besides, in-person sociability or daily face to face interaction is a major factor that boosts employee productivity. 

       

      5G to the Rescue

      To accelerate business capabilities, 5G is addressing the fundamental needs such as: 

      • Connecting more devices faster than it is now
      • Reduce the lag time between devices
      • Enabling the bulk volume of data transmission from a large number of devices with better responsiveness 
      • Higher bandwidth & lower latency

      The above concerns can be addressed once 5G is implemented. Thus, 5G is going to reinvent the way people are working from home and the above factors enable 5G to host new business applications.  

      The current internet revolution makes it possible to work remotely without many disruptions, but 5G will enable VIRTUAL WORKING. 

      Let us look at the changes it will bring to different work functions:

      5G will augment changes in remote work, virtual meetings, hiring, training, or other work functions.

      According to the Consumer Technology Association, once complete, 5G will be 100 times faster and 5 times more responsive than today’s networks. Download speed of 20 gigabits-per-second means 5G will enable more specialized tasks at the workplace like: 

      • Hold remote meetings in virtual spaces, remote trouble shootings, remote business meetings, thus saving the operational cost
      • Interactive digital whiteboards – 5G enables transmitting a lot of data in a very fast and responsive way and thus digital displays will be able to interact with mobile devices, applications, and cameras.
      • Virtual and augmented reality – With 5G, it will provide more immersive & interactive content experience, to make it as fully-realized collaborative technology.
      • 5G will enhance highly data-intensive services Multiperson video conferencing.
      • 5G will empower IoT by allowing real-time collaboration between employees and things
      • Real-time cloud processing will be easier with 5G as the speed and processing capabilities increase. It will boost productivity. How 5G Will Boost Enterprise Investment In Cloud

      Read more: How 5G Will Boost Enterprise Investment In Cloud

       

      Impact on Video Conferences

      It seems that the combination of 5G and increased remote work will lead to more video conferences. This may be a piece of welcome news to people who have suffered through meetings, whether it was due to video freezing up, or forgetting to put the mute button on before making an awkward comment. 5G is all set to eliminate these deficiencies. Let’s see how: 

      • Speed: As mentioned above, 5G will be 100 times faster and five times more responsive than today’s networks. The increase in speed can improve streaming speed, download speed, video calls, and conferences with much more ease. More devices can work much more quickly and simultaneously with 5G.
      • Bandwidth: The increased bandwidth, which is approximately allowing for 1,000 devices per meter on a connection will boost the network speed and fewer dropped connections. 5G bandwidths are projected to be 10 times higher than 4G LTE. 
      • Video Quality: Better speed and bandwidth can facilitate calls in HD and 3D without lag, latency and other interruptions
      • Mobility: Mobility is one of the underrated advantages of 5G,  one can easily connect with their partners, stakeholders, and colleagues via video, anytime, and anywhere. This is possible because 5G relies on higher frequency radio bands. The frequency of 5G ranges from 30GHz to 300GHz while 4G operates at 6GHz. It is a massive improvement. 

       

      Impact on AR and VR

      5G can improve virtual meetings with the help of Virtual Reality and Augmented Reality. With 5G remote meetings could be held in virtual spaces. What would this look like? Each participant could be at home but feel like they are sitting around a table with the other participants, thus making use of VR technology.  Also, new capabilities like digital whiteboards would also be available.

      AR augments elements and other things in the real-world environment, whereas the task of VR is to immerse users fully in a virtual environment. The objective here is to manipulate and trick the minds of employees to feel and enjoy the immersive experiences. Although VR & AR is in use now with 4G, it hasn’t attained it’s full potential yet.  AR and VR  solely rely on network connectivity. Any disturbance in the connectivity will result in an unsatisfactory and unpleasant customer experience. By offering rich levels of computing power, 5G can take it to the next level. 

      For example, the NBA has tried weekly broadcasts in virtual reality (VR). It was providing viewers with a chance to see the action from the best seats anywhere in the house. However, due to blurred pictures being reported, the VR broadcast was turned down. But with 5G this problem can be solved. 

       

      Improved VR Training with 5G

      The limitation of 4G when it comes to the application in VR is already proven. With 5G and it’s better bandwidth and speed, VR training will be much smoother and effective. 5G will help unlock the full potential of VR by causing a 10X decrease in latency. In VR, users will lose interest when the latency is over 20 ms. 5G guarantees a latency of sub-5 or sub-2 ms latency, which will provide an amazing user experience. As VR is all about immersion – feeling like you are in the virtual environment – this is incredibly important. For VR head-mounted displays (HMDS), currently, it requires a powerful PC to run them, which limits the application and enjoyment of VR to a certain location. Implementing 5G will push the power consumption, storage, and processing power away from the PC and will push into the edge cloud. 

      Read more: Virtual Reality: The Revolutionary Force

       

      Improved AR Training with 5G

      AR is highly data-intensive –  even a minute of AR will consume 33 times more traffic than one minute of a 480p video, so you can see the impact 5G is going to have on AR. One peculiar thing about AR is that it expands on human potential, allowing people and machines to function better together in a collaboration that what they both could do alone. AR superimposes digital information, enhancing the real world we see, offers additional information that improves the comprehension. 

      Imagine the conceptualized design of a product you are going to build printed in a piece of paper, and imagine you are seeing that product right in front of you, appreciating all the specifics, and realizing what it would look like in real life, this is the difference between AR training and traditional training. AR aids point-of-need visual learning in real-time. AR training organizations can enhance the experience of training around the existing data and information. 

      Organizations can train their employees and partners more effectively using AR. AR provides a highly visual and interactive format that is far better than normal text and video approaches. For example, imagine a SAAS platform or an Office Collaboration Software that enables employees to scan the product and receive direct training in a highly immersive experience. This will further increase productivity, reduce the time, and provide better flexibility. 

      Read more: How Top Brands Embrace Augmented Reality for Immersive Customer Experiences

       

      Other ways in which day-to-day work will differ with 5G

      Remote work was made feasible by high-speed broadband internet, video conferencing, and other technologies, thanks to the increase in communication speed. Now, the next challenge is simulating the collaboration and co-worker interactions of the traditional workplace. That’s where holographic calls come into the picture. It is possible through remote meetings that could be held in virtual spaces with the help of 5G. The holographic calls show us a 3D projection with the help of 5G. This is one such example of how day-to-day work will be different from 5G.

      A holographic call allows companies to organize meetings in a shared holographic workspace. Participants can share the content, both 3D and 2D within this workspace. It will be visible to all other colleagues or clients attending the meeting.

      It is also possible for anyone to interact with each other differently, like in the real world. Suppose, If a person decides to roam around the workspace, which is shared, their avatar, the disembodied version of their head and shoulders will move as well. Such movements are visible to everyone except the same person.

      For digital whiteboards, 5G can further enhance connecting a large number of  IoT devices from movement sensors to smart printers to usher the workspace environment to go digital. 

       

      Real-world example

      Volvo Car is using HoloLens to demonstrate the extensive safety features of their cars to clients. The technology helps educate clients, close sales, and ultimately places the emphasis on safety, the key element of Volvo’s brand. 

      Read More: 5G Network Vehicle Safety and Security

       

      Security and other concerns for 5G

      Even though 5G offers huge potential for businesses around the world, it seems the technology is much more complex when it comes to security concerns. 

      • 5G will enhance location tracking and personal data collection. Since 5G signals are short-range, it requires more cell towers covering a much smaller area. It means they know your exact location which is a piece of sensitive information. 
      • As per a research study by Purdue University & the University of Iowa, 5G inherits many security policies and subprotocols from its predecessors, which are more error-prone and thus raise privacy and other security concerns.

      To summarize, 5G is enabling us to work in new ways while keeping us more engaged and enhancing productivity. The role of technology is shifting from being a luxury to a necessity by acting as a central nervous system for the organization, and 5G is one among them. Thus, the world of work is changing rapidly and the organizations have to adapt. Is your organization ready for the 5G revolution? Get in touch with our experts today and know how your company can embrace the benefits of 5G.

       

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        About the Author

        ...
        Saheen Najeeb

        Saheen is a Business and Tech Savvy Digital Marketing Analyst by profession. He believes Marketing has to be interwoven with Technology. Embracing the role of Marketing Technologist, he helps organizations working closely with the business leaders to prioritize strategies and to put their marketing efforts at the leading edge.

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          Empowering CFOs to Derive Crucial Insights and Implement Strategic Decisions with Confidence 

          The role of the CFO is no longer restricted to fulfilling traditional financial duties. With advances in technology, the CFO’s responsibilities are also growing as today’s CEOs and boards demand the finance function provide real-time, data-enabled decision support. The present-day CFOs and their teams serve as gatekeepers to critical data that is required to generate forecasts and support business leaders to make strategic decisions that have a lasting impact. 

          With that said, what are the challenging areas for CFOs where they can perform better with the integration of the right technology? We’ve tried to list out a few here.

          Key Challenges Faced by CFOs

          1. Insights

          • Acquiring self-service analytical capabilities to garner strategic and operational insights for reliably enabling key decisions and enhancing visibility through the board-room to the shop floor. 
          • Addressing big data requirements is another challenge. Embedded data analytics that connects transaction executions with immediate insights and analyses is a must-have weapon in the CFO’s armor. With automatic matching capabilities, finance professionals can reduce the time taken to gather data.      
          • Predictive insights are essential to assess future outcomes. CFOs equipped with predictive analytics capabilities empower organizations through powerful budgeting, planning, and forecasting that will drive the business on the right path. 

          2. Ensure agility to respond, adapt and survive

          • It’s always at the top of a CFO’s agenda to optimize risk management and establish a sustainable cost-effective control environment. A sustainable compliance program (compliance-first approach) can free up to 30% of the function’s capacity while keeping the risks low. 
          • Structure finance to make the most of tight budgets and provide financial support for corporate initiatives by ensuring discretionary expense management and operational costing optimization.
          • Increasing adoption of “Shared Services model” (service delivery models under centralized and decentralized structures) for enterprise operations allows businesses to expand to several domains, customers, products, geographies, and channels. For CFOs, this translates to more challenges w.r.t. strategic pricing, customer and product profitability modeling, and profitable growth target setting. CFOs also need to cater to multiple businesses and stakeholders while supporting all the current and evolving business models.  
          • Embedded localization requirements to best-balance the risk and efficiency and implement best practices supporting operations across segments, industries, and geographies.
          • Flexible deployment models allowing the optimal combination of cloud and on-premise solutions.

          3. Optimize costs, digitize finance, and other functions

          • CFO and other finance professionals are expected to offer more value-add solutions that provide strategic direction for the enterprise. Automation of repetitive, rule-based finance functions enables CFOs and financial professionals to focus more strategically.  
          • CFOs need to gain improved visibility across all cost components that allow them to take quick actions such as cutting unwanted costs and justifying new costs in a tangible way. 
          • Integrate and unify all corporate processes allowing for a higher level of standardization. This can only be achieved with an intelligent enterprise technology like SAP S/4HANA. 

          Why is SAP S/4 HANA ideal for CFOs?

          Traditional ERP systems store data in many different tables. As a result, financial teams struggle with isolated and inconsistent information from many sources. They end up spending hours sifting through data and compiling reports manually. Despite this, they are unable to provide the desired financial insights. On the other hand, SAP S/4 HANA stores all financial information in a single Universal Journal. It is a powerful concept that eliminates redundancy and creates a single source of truth. This gives you easy access to accurate, timely, and qualitative information. Your business processes become transparent and reliable. 

          The broad portfolio of new technologies and innovations in SAP S/4 HANA Finance empowers CFOs with responsive decision-making tools. These tools give you instant insights into all the company’s data and systems. You can perform end-to-end analyses right from the boardroom to the shop floor. 

          Read more: How SAP S/4HANA transforms the end-to-end business process

          (Click to enlarge the image)                            Source: SAP

          Embedded Analytics

          Organizations using ERP systems have always found that while it’s easy to enter data into the system, getting interesting information from it is tedious. SAP S/4 HANA Finance enables direct reporting without the need for a data warehouse for specific analytic requirements. This is possible because of the Universal Journal. However, this alone does not deliver the right insights. This is where Embedded Analytics in S/4 HANA comes in. 

          Embedded Analytics allows not only the intuitive navigation through graphical views but also the close integration of analysis capabilities within the operational transactions. This makes it easy to act directly on the right information without having to switch between screens or systems. It has business planning, consolidation, and forecasting capabilities which can help you gain new insights from different perspectives. 

          The embedded analytics in S/4 HANA is also helpful to determine the best course of action when unprecedented disruptions occur. Thus, the role of the Office of Finance transforms from mere historical reporting to analyzing business performance.

          Read our case study: Find out how Fingent automated integration between SAP SuccessFactors and SAP S/4HANA

          Predictive Capabilities

          Organizations need accurate financial insights to steer their business in the best path. In the past, decision-makers requested information through month-end reporting. That practice is long gone. Today, continuous delivery of relevant information is the minimum requirement. More insights are requested on what the future would bring. This is where Predictive Accounting can help. 

          For example, when a sales order is confirmed in the system, it is not recorded in accounting until you deliver the goods and send an invoice. With Predictive functionality based on the sales order, a predictive invoice is registered. When the actual invoice is sent out, the predictive posting is back-posted, reducing the predicted amounts. This predictive accounting logic can help you simulate financial postings based on the confirmed incoming sales orders. You end up getting an accurate and futuristic view on your margin.      

          Read more: How SAP Helps Manage Your Payroll During COVID-19 Crisis

          Transforming Finance into an Intelligent Portfolio

          The S/4 HANA digital core offers predictive analytics combined with machine learning across various lines of businesses (LoBs). SAP Cash Application is the first Lighthouse application that is based on SAP Leonardo Machine Learning. It analyzes the customer’s historical data, learns which matching criteria are important, how to prioritize them, and how to best apply them using machine learning. This helps to intelligently match payments to open receivables and automatically clear those items minimizing manual effort. Thus, we process cash faster, improving the days of sales outstanding. 

          Read more: Unlock the Potential of Intelligent Enterprise with SAP Leonardo

          In other words, finance teams can scale as the business grows and save time to focus on strategic business tasks like growth and planning. The machine learning application is cloud-based and non-disruptive to the system-of-record. As it is tightly integrated with SAP S/4HANA, you can easily adapt innovations without having to resort to costly and time-consuming IT projects or any risky activities in your back-end system.  

          (Click to enlarge the image)                         Source: SAP

          Take Your Next Step with Fingent

          SAP S/4 HANA supports CFOs by using business processes that are already available within the S/4 HANA environment. As CFOs grapple with new disruptive business models, SAP S/4 HANA Finance can help them in their decision-making process at a tactical and strategic level. Leveraging these technologies can enhance the organization’s ability to pivot quickly and adapt to dynamic business scenarios. 

          Making this big leap is definitely challenging, but Fingent’s extensive knowledge and expertise on SAP S/4 HANA Finance can get you going. Connect with our SAP expert to learn more.

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            About the Author

            ...
            Ashok Kumar

            Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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              A Head-to-head Comparison of Odoo CRM vs. Salesforce

              The race for business success is tough. Mimicking your competitors in what is working for them might seem like a good idea, but it will get you nowhere in the long run. Success comes only when you find that perfect recipe that is unique to your organization and gets you a notch above everyone else. This is particularly true when it comes to your CRM software. You must choose the right software that fits your sales teams’ unique and complex needs perfectly.

              The quest for that perfect CRM software requires analyzing various crucial factors. Making the right choice can radically impact the effectiveness of your daily operations and boost the productivity of your sales team. The factors you need to consider are vendor reliability, real total implementation cost, pros and cons, full list of features, and user reviews. In this article, we provide a comparison of Odoo CRM and Salesforce CRM against six key criteria. We hope this helps you in making an informed decision. 

              Read more: Odoo CRM Vs SAP CRM: How to Choose Between Them

              What is the Difference?

              Salesforce is often described as “the world’s #1 CRM sales app.” It claims to put everything you need at your fingertips – accessible from anywhere.  It makes collaboration across your global organization easier and gets your deals done faster.

              Odoo, on the other hand, is often described as “the open-source ERP and CRM.” It is a business management software that includes CRM, e-commerce, accounting, billing, warehouse, manufacturing, project management, and inventory management. 

              So, here we’re comparing these two popular CRMs against these 6 criteria:

              1. Marketing automation comparison  

              One of the proven strategies to generate sales by any enterprise around the globe is being able to send messages to customers at exactly the right time. In this regard, both Odoo and Salesforce have great marketing automation features. 

              • Salesforce allows you to send a customized email to your customer through web personalization. 
              • Odoo kicks it up a notch, allowing you to design an entire workflow for your enterprise. You can automate your action depending on the customer’s reaction to your email which might include replying to your email or deleting it. 

              2. Cost comparison 

              The actual cost of CRM software includes the subscription fee, software license, software training, and customization cost, hardware, and the cost of other services such as support and maintenance. It is crucial that you account for all the costs involved to understand the system’s “total cost of ownership.” 

              • Salesforce CRM starts at $25 per user/month. They also offer a yearly plan. Apart from this, you will have to make additional payments for integrations that you will add to your software. 
              • Odoo CRM too starts at $25 per user/month but offers a free plan which is helpful for startup companies. Although integrating paid apps incurs charges, the Odoo Community Edition is free. 

              3. Integration comparison

              Your software serviceability requires powerful integrations.

              • Salesforce can integrate with a variety of apps making it suitable for all businesses. 
              • Being an open-source software Odoo provides free apps that can be integrated into any kind of business. 

              4. Contact management comparison

              One of the key capabilities that businesses require is the ability to view and manage contacts. 

              • Since Salesforce is a cloud-based CRM, it can obtain certain missing details of your contacts from other sources in the cloud. Also, it can analyze the interactions between the contacts over various social media platforms which can be a great help to your business in generating leads. 
              • Odoo gives you complete access to the history of business interactions for each customer. This allows you to adjust your business strategies according to the purchasing habits of your customers. You can also synchronize Odoo with your Google Calendar so you can keep track of your meetings and additional follow-ups.

              5. Dashboards and reports comparison

              While dashboards assist you in presenting and viewing your business performance, reports help you audit sales and gauge work performance. Dashboards and reports help you make smart business decisions.

              • Salesforce allows you to build a customized dashboard according to your business requirements. 
              • Odoo offers free apps to create customized dashboards allowing you to create a variety of reports, balance sheets, tax reports, and bank reconciliation.

              6. Vendor comparison 

              • Salesforce is a global software company best known for its cloud-based CRM. In 2012, Fortune ranked Salesforce 27 in its 100 best companies to work for.  It was also listed in the New York Stock Exchange. 
              • The Odoo community has 1,500 active members and has contributed over 4,500 modules. It has a network of certified partners established in over 100 countries. Odoo is one of the most frequently installed business suites with more than 1,500 downloads per day. 

              Read more: A 3-day Odoo CRM implementation story!

              Make An Informed Decision

              While taking a decision, remember to compare the features of Salesforce and Odoo through the lens of usability, flexibility, and the unique needs of your employees and business. The highly modular and customizable solution provided by Odoo CRM is designed specifically for cost-effective and high-performance scalability and growth. 

              Although Odoo is newer to the market when compared to Salesforce, this open-source CRM is used by certain popular names such as Hyundai, Toyota, and Alta Motors. There is no denying that Odoo has gained the trust of many users and is highly coveted by businesses of all sizes including SMEs/ SMBs. 

              Read more: Meeting the HR Requirements With Odoo

              Fingent is an Official Partner of Odoo and has hands-on expertise in the consulting, implementation, and customization of Odoo for clients across several industries. If you need further help in making your decision or want to get started with Odoo, give us a call right away. 

               

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                About the Author

                ...
                Aarathy Jayakrishnan

                Aarathy is a Senior Digital Marketing Analyst at Fingent. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.

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                  10 Services Offered by Fingent to Prepare Your Business for the Future of Digital Innovation

                  Introduction

                  It’s been more than half a year since we started battling the global pandemic COVID-19. While it shows no sign of waning and continues to dwindle economies, business leaders are still exhibiting a streak of optimism. Thanks to digital technology and infrastructure!

                  The American management consulting firm McKinsey states that business executives expect profits and consumer demands to rise within the next six months. However, households across the globe have reduced their spending due to low income and savings. This poses a challenge for business sectors such as banking, retail, telecom, healthcare, and utilities. The organizations belonging to these sectors have to find new ways to support customers as well as preserve shareholder value in these ambivalent times. 

                  Read more: Fingent’s response to COVID-19 business implications

                  In spite of several unsuccessful attempts to curb the virus spread, promising vaccine tests give us hope. The good news along with it is that businesses are managing to meet their urgent requirements and are optimistic for a time when all employees can return to work safely. Business leaders need to focus on supporting their employees by building up trust and providing clear communication. 

                  If not anything, the pandemic has taught us the necessity of digital innovation and management. The business-as-usual approach is bound to fail in these difficult times. Business leaders have to make fast decisions, use technology in new and different ways to improve productivity and accelerate digital innovation. Organizations that embrace technology and new tools to reinvent business processes will see better results. This blog enlists 10 ways by which Fingent can help you re-engineer your business processes and overcome the challenges efficiently.

                  1. Robotic Process Automation

                  In light of what’s happening, the demand for automation has fundamentally increased simply because the business dynamics have changed in various industries. Since most employees have to work from home, repetitive and data-intensive processes could be handed over to Robotic Process Automation. Once employees are freed up from performing mundane tasks, they can concentrate on other important operations that require cognitive skills. 

                  The payroll, onboarding and offboarding processes in HR can be automated using RPA technology. In the banking sector too, RPA bots can fasten activities such as loan application processing, account opening and make them error-free. 

                  Read more: How HR and Banking Sectors can Benefit from RPA

                  Fingent combines technologies like Machine Learning and AI with RPA to design smarter processes for businesses. Our focus is on utilizing RPA software bots to enhance the cost-effectiveness and efficiency of business processes. We help companies to automate business processes by identifying areas that require automation, deploy the most appropriate tools, and provide the necessary maintenance and support.

                  2. Business Continuity Planning

                  A business continuity plan is crucial to ensure the effective recovery of organizations from a disaster. From conducting virtual site inspections to document collaboration to human resources and payroll management, Business Continuity Planning helps keep track of all your crucial tasks.   

                  Fingent utilizes a wide range of technological frameworks like SAP, AWS, Microsoft technologies, public cloud services, and custom software solutions to help you come up with a strong business continuity plan. Our Business Continuity Planning (BCP) services enable you to make faster decisions, reduce costs, and retain customers. We help you create and implement a sustainable business model that allows you to keep pace with the rising customer demands. 

                  Read more: How SAP Supports Effective Business Continuity Planning

                  3. Contactless Services

                  COVID-19 has changed customer behavior w.r.t what and how they buy. This shift has given rise to a demand for contactless services. The demand for smart deliveries, self-service facilities, and other technologies such as QR codes, mobile payments, tap-and-go are expected to rise. 

                  Read more: Contactless Services: The New Normal in Retail

                  Maneuvering these challenging times may seem daunting. But Fingent can help you turn the tables with our innovation capabilities and technology consulting. We guide organizations to expand their existing set of offerings and capture new markets. 

                  Fingent helps you bring your brick-and-mortar store online by developing highly responsive, secure, and scalable ecommerce CRM solutions, customize your existing application to integrate contactless payment features, configure new offers or discount codes and also helps you leverage AR/VR technologies that allow customers to view your project sites or prototypes.

                  4. Custom LMS Development | eLearning

                  According to a recent study, 42% of organizations in the US have increased their ROI through eLearning. Over 90% of students say that they prefer eLearning to classroom training- a trend created by the COVID-19 forced lockdowns. eLearning systems are highly beneficial in times of a global pandemic like COVID-19 to ensure uninterrupted learning.

                  Fingent helps schools, universities, colleges, educational institutions, NGOs, and training centers to develop customized LMS platforms that come with aptitude-based smart learning tools. 

                  Read more: E-Learning Taking A New Front: How Can LMS Technology Help

                  5. Business Process Re-engineering

                  Business process re-engineering involves the fundamental rethinking and redesigning of processes to achieve significant improvements in performance, efficiency, and alignment of processes with organizational strategy. Fingent’s BPR services enable enterprises to revamp existing business processes to improve productivity, quality, and cycle time, especially during a crisis. 

                  Here’s the difference that Fingent’s BPR brings to your table:

                  • Re-engineer and optimize your processes from the ground up
                  • Eliminate redundant processes and enhance workflow efficiency
                  • Coordinate and integrate multiple functions/ teams quickly

                  Business process reengineering offers nearly all benefits- increased revenue, improved customer service, reduced cost, higher employee retention, faster processing time. Though the risks are considerable, the crisis presents an opportunity for your business to build resilience and reshape your future roadmap by leveraging BPR.

                  Read more: Business Process Re-engineering: Facing Crisis with Confidence

                  6. Reality Technologies

                  The latest advancements in Augmented Reality and Virtual Reality technologies are helping businesses explore new ways to reach customers and take their innovation efforts to the next level. Perkins Coie LLP reports healthcare and medical devices as one of the top potential growth areas for AR and VR technologies. Visual-based immersive learning experiences, virtual events and conferences, virtual showings and site tours, etc. ensure sustainability, safety, and remote collaboration. 

                  Fingent helps accelerate your move to new and emerging technologies such as Augmented Reality, Virtual Reality, and Mixed Reality

                  Read our case study: The Future of Communication and Security Using Augmented Reality

                  7. Data Analytics

                  The COVID-19 pandemic has disrupted supply chains and has brought about dramatic changes in customer behavior. Given the current volatility, it is nearly impossible to track real-time changes in consumer mannerisms and aptly respond to them. Fingent offers Predictive Analytics from SAP as well as other data analytics solution providers that can help you detect hidden trends and make quick decisions. 

                  Sectors such as healthcare, retail, sports, insurance use predictive analysis in various ways. Fingent’s data analytics services guide you towards increased ROI by turning data into valuable insights.

                  8. Internet of Things

                  Business executives believe that the disruption brought on by COVID-19 will cause an increase in the demand for IoT devices. Robust 5G networks are necessary to realize the power of IoT.  Join forces with Fingent to leverage the benefits of IoT in your business. Gear up for IoT with our vast portfolio of technologies that can help you create new IoT processes and manage your devices. We provide customized IoT services to meet your unique business needs. Our cloud-based IoT data management solutions help you gather insights from your IoT data.

                  9. Mobile Technologies

                  As stay-at-home and social distancing are the new norms, mobile technologies can keep business running. At Fingent, we utilize leading mobile technologies to support businesses. Being scalable and secure, our mobile solutions deliver value to your customers. 

                  So you want to build an app, but don’t know how to get on with it? While finding the right mobile app development company may seem an obvious answer, you first need to get your requirements on paper. Fingent offers a mobile app specification template that can help you define the scope and functionalities of your app. This erases ambiguity in the development process and keeps all stakeholders on the same page.   

                  Click here to download our free mobile app specification template!

                  10. Cloud Computing

                  The Cloud has proved to be a lifesaver for businesses whose offices are closed and employees are scattered across various locations. Those who were skeptical of the Cloud are now changing their opinions and have come to benefit from the flexibility that it offers. 

                  Fingent’s expertise in cloud architecture models has helped many organizations realize their goals. With our proficiency in various cloud platforms such as AWS, Microsoft Azure, IBM, and Google we aim to make organizations flexible and agile. We also provide cost-effective cloud application development solutions that can be easily implemented in your current infrastructure and tailored to suit user requirements.

                  Innovation beyond digital transformation

                  As the pandemic seems to gather strength, organizations scramble to find ways to keep business running. Business leaders have to prepare for recovery by supporting their staff, establishing effective communication, and balancing costs. If nothing else, these turbulent times have brought to light the significance of digital transformation. By resorting to innovative digital technologies like the ones mentioned above, businesses can reinvent themselves and keep going. 

                  Read more: 7 Ways for Your Business to Overcome the COVID-19 Aftermath

                  We at Fingent focus on supporting businesses by equipping them with these smart technologies to ensure business continuity. Leveraging smart technologies, Fingent can help you understand the pulse of your customers and make the necessary changes in your business models. It has become increasingly clear that given the serious health implications on people returning to work, creating a post-pandemic organization would take longer than earlier perceived. Companies have to seize this opportunity to build new capabilities like remote work environments, virtual collaboration, automation, eLearning, eCommerce, and so on. 

                  Our business solutions have already helped various industrial sectors solve problems and eventually succeed. Fingent can help you capitalize on this opportunity to create a digital innovation strategy. Contact us to know more. 

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                    About the Author

                    ...
                    Tony Joseph

                    Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                      How Time Series Analysis Enables Businesses to Improve Their Decision Making

                       

                      Introduction

                      Time series analysis is one of the most common data types encountered in daily life. Most companies use time series forecasting to help them develop business strategies.  These methods have been used to monitor, clarify, and predict certain ‘cause and effect’ behaviours. 

                      In a nutshell, time series analysis helps to understand how the past influences the future. Today, Artificial Intelligence (AI) and Big Data have redefined business forecasting methods. This article walks you through 5 specific time series methods.

                       

                      Definition of Time Series

                      Time series is a sequence of time-based data points collected at specific intervals of a given phenomenon that undergoes changes over time. It is indexed according to time. 

                      The four variations to time series are (1) Seasonal variations (2) Trend variations (3) Cyclical variations, and (4) Random variations.

                      Time Series Analysis is used to determine a good model that can be used to forecast business metrics such as stock market price, sales, turnover, and more. It allows management to understand timely patterns in data and analyze trends in business metrics. By tracking past data, the forecaster hopes to get a better than average view of the future. Time Series Analysis is a popular business forecasting method because it is inexpensive. 

                      Read more: Why Time Series Forecasting Is A Crucial Part Of Machine Learning

                       

                      The 5 Most Effective Time Series Methods for Business Development

                       

                      1. Time Series Regression

                      Time series regression is a statistical method used for predicting a future response based on the previous response history known as autoregressive dynamic. Time series regression helps predictors understand and predict the behaviour of dynamic systems from observations of data or experimental data. Time series data is often used for the modeling and forecasting of biological, financial, and economic business systems. 

                      Predicting, modeling, and characterization are the three goals achieved by regression analysis. Logically, the order to achieve these three goals depends on the prime objective. Sometimes modeling is to get a better prediction, and other times it is just to understand and explain what is going on. Most often, the iterative process is used in predicting and modeling. To enable better control, predictors may choose to model in order to get predictions. But iteration and other special approaches could also be used to control problems in businesses. 

                      The process could be divided into three parts: planning, development, and maintenance.

                      Planning: 

                      • Define the problem, select a response, and then suggest variables.
                      • Ordinary regression analysis is conditioned on errors present in the independent data set.
                      • Check if the problem is solvable.
                      • Find the correlation matrix, first regression runs, basic statistics, and correlation matrix.
                      • Establish a goal, prepare a budget, and make a schedule.
                      • Confirm the goals and the budget with the company.

                      Development: 

                      • Collect and check the quality of the date. Plot and try those models and regression conditions.
                      • Consult experts.
                      • Find the best models. 

                      Maintenance:

                      • Check if the parameters are stable. 
                      • Check if the coefficients are reasonable, if any variables are missing, and if the equation is usable for prediction.
                      • Check the model periodically using statistical techniques. 

                       

                      2. Time Series Analysis in Python

                      The world of Python has a number of available representations of times, dates, deltas, and timespans. It is helpful to see how Pandas relate to other packages in Python. Pandas software library (written for Python) was developed largely for the financial sector, so it includes very specific tools for financial data to ensure business growth.

                      Read more: How Predictive Algorithms and AI Will Rule Financial Services

                      Understanding Date and Time Data:

                      • Time Stamps: Refers to particular moments in time.
                      • Time intervals and periods: Refers to a length of time between a particular beginning and its endpoint. 
                      • Time deltas or durations: Refers to an exact length of time. 

                      Native Python dates and times:

                      Python’s basic objects for working with dates and times are in the built-in module. Scientists could use these modules along with a third-party module, and perform a host of useful functionalities on dates and times quickly. Or, you could use the module to parse dates from a variety of string formats. 

                      Best of Both Worlds: Dates and Times

                      Pandas provide a timestamp object that combines the ease-of-use of datetime and dateutil with vectorized interface and storage. From these objects, pandas can construct datetimeIndex that can be used to index data in dataframe

                      Fundamental Pandas Data Structures to Work with Time Series Data: 

                      The most fundamental of these objects are timetstamp and datatimeIndex objects. 

                      • Time Stamps type: It is based on the more efficient numpy.datetime64 datatype. 
                      • Time Periods type: It encodes a fixed-frequency interval based on numpy.datetime64
                      • Time deltas type: It is based on numpy.timedelta64 with TimedeltaIndex as the associated index structure.

                       

                      3. Time Series in Relation To R

                      R is a popular programming language and free software environment used by statisticians and data miners to develop data analysis. It is made up of a collection of libraries specifically designed for data science. 

                      R offers one of the richest ecosystems to perform data analysis. Since there are 12,000 packages in the open-source repository, it is easy to find a library for any required analysis. Business managers will find that its rich library makes R the best choice for statistical analysis, particularly for specialized analytical work. 

                      R provides fantastic features to communicate the findings with presentation or documentation tools that make it much easier to explain analysis to the team. It provides qualities and formal equations for time series models such as random walk, white noise, autoregression, and simple moving average. There are a variety of R functions for time series data that include simulating, modeling, and forecasting time series trends. 

                      Since R is developed by academicians and scientists, it is designed to answer statistical problems. It is equipped to perform time series analysis. It is the best tool for business forecasting.

                       

                      4. Time Series Data Analysis

                      Time series data analysis is performed by collecting data at different points in time. This is in contrast to the cross-sectional data that observes companies at a single point in time. Since data points are gathered at adjacent time periods, there could be a correlation between observations in Time Series Data Analysis. 

                      Time series data can be found in:

                      • Economics: GDP, CPI, unemployment rates, and more. 
                      • Social sciences: Population, birth rates, migration data, and political indicators.
                      • Epidemiology: Mosquito population, disease rates, and mortality rates.
                      • Medicine: Weight tracking, cholesterol measurements, heart rate monitoring, and BP tracking. 
                      • Physical sciences: Monthly sunspot observations, global temperatures, pollution levels. 

                      Seasonality

                      Seasonality is one of the main characteristics of time series data. It occurs when the time series exhibits predictable yet regular patterns at time intervals that are smaller than a year.  The best example of a time series data with seasonality is retail sales that increase between September to December and decrease between January and February.

                      Structural breaks

                      Most often, time-series data shows a sudden change in behaviour at a certain point in time. Such sudden changes are referred to as structural breaks. They can cause instability in the parameters of a model, which in turn can diminish the reliability and validity of that model. Time series plots can help identify structural breaks in data. 

                       

                      5. Deep Learning for Time Series

                      Time series forecasting is especially challenging when working with long sequences, multi-step forecasts, noisy data, and multiple inputs and output variables.

                      Deep learning methods offer time-series forecasting capabilities such as temporal dependence, automatic learning, and automatic handling of temporal structures like seasonality and trends. 

                      Read more: Machine Learning Vs Deep Learning: Statistical Models That Redefine Business

                       

                      Benefits of Using Deep Learning to Analyze Your Time Series

                      • Easy-to-extract features: Deep neural networks minimize the need for data scaling procedures and stationary data and feature engineering processes which are required in time series forecasting. These neural networks of deep learning can learn on their own. With training, they can extract features on their own from the raw input data. 
                      • Good at extracting patterns: Each neuron in Recurrent Neural Networks is capable to maintain information from the previous input using its internal memory. Hence, it is the best choice for the sequential data of Time Series. 
                      • Easy to predict from training data: The Long short-term memory (LSTM) is very popular in time series. Data can be easily represented at different points in time using deep learning models like gradient boosting regressor, random forest, and time-delay neural networks.

                       

                      Time Series is Valuable for Business Development

                      Time series forecasting helps businesses make informed business decisions because it can be based on historical data patterns. It can be used to forecast future conditions and events. 

                      • Reliability: Time series forecasting is most reliable, especially when the data represents a broad time period such as large numbers of observations for longer time periods. Information can be extracted by measuring data at various intervals. 
                      • Seasonal patterns: Data points variances measured can reveal seasonal fluctuation patterns that serve as the basis for forecasts. Such information is of particular importance to markets whose products fluctuate seasonally because it helps them plan for production and delivery requirements. 
                      • Trend estimation: Time series method can also be used to identify trends because data tendencies from it can be useful to managers when measurements show a decrease or an increase in sales for a particular product. 
                      • Growth: Time series method is useful to measure both endogenous and financial growth. Endogenous growth is the development from within an organization’s internal human capital that leads to economic growth. For example, the impact of policy variables can be evidenced through time series analysis. 

                      Read more: An Introduction to Deep Reinforcement Learning and its Significance

                      We can help you get the best of Time Series Analysis to benefit your business. Reach out to us to understand more about our data analytics and machine learning capabilities and how it can help your business grow.

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                        About the Author

                        ...
                        Bhuvana O G

                        Bhuvana is a Senior Content Specialist at Fingent. She loves to research and develop creative and unique content related to technology and marketing. When not involved in full-time writing, you can see her pitching into editing and proof-reading all sorts of marketing collateral crucial for the company's branding.

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                          Understanding the concept and significance of Deep Reinforcement Learning

                          The field of reinforcement learning has exploded in recent years with the success of supervised deep learning continuing to pile up. People are now using deep neural nets to learn how to use intelligent behavior in complex dynamic environments. Deep reinforcement learning is one of the most exciting fields in artificial intelligence where we combine the power of deep neural networks to comprehend the world with the ability to act on that understanding.    

                          In deep learning, we take samples of data and supervise the way we compress and code the data representation in a manner that you can reason about. Deep reinforcement learning is when we take this power and apply it to a world where sequential decisions are to be made. 

                          We use deep reinforcement learning to solve tasks where an agent or an intelligent system has to make a sequence of decisions that directly affect the world around the agent. While trial-and-error is the fundamental process by which reinforcement learning agents learn, they do use neural networks to represent the world.  

                          Read more: Key Differences Between Machine Learning And Deep Learning Algorithms

                          Types of learning

                          All types of machine learning– supervised learning, unsupervised learning, semi-supervised learning, and reinforcement learning are supervised by a loss function. Even in unsupervised learning, there is some kind of human intervention required to determine and provide inputs on what is good or bad. Only the cost of human labor required to obtain this supervision is low. Thus, the challenges and the exciting opportunities of reinforcement learning lie in how we get that supervision in the most efficient way possible.  

                          In supervised learning, you take a bunch of data samples and use them to learn patterns to interpret similar samples in the future. However, in reinforcement learning, you teach an agent through experience. So the essential design step in reinforcement learning is to provide the environment in which the agent has to experience and gain rewards. In other words, a designer has to design not only the algorithm but also the environment where the agent is trying to solve a task. 

                          The most difficult element in reinforcement learning is the reward – good vs bad. For example, when a baby learns to walk, success is the ability to walk across the room and failure is the inability to do so. Simple! Well, this is reinforcement learning in humans. How we learn from so few examples through trial-and-error is a mystery. It could be the hardware – 230 million years of bipedal movement data that is genetically encoded in us or it could be the ability to learn quickly through the few minutes or hours or years of observing other humans walking. So the idea is if there was no one around to observe, we would never be able to walk. Another possible explanation is the algorithm that our brain uses to learn which has not yet been understood. 

                          The promise of deep learning is that it converts raw data into meaningful representations whereas the promise of deep reinforcement learning is that it builds an agent that uses this representation to achieve success in the environment.     

                          Deep Q learning

                          Q-learning is a simple and powerful algorithm that helps an agent to take action without the need for a policy. Depending on the current state, it finds the best action on a trial-and-error basis. While this works for practical purposes, once the problem size starts increasing, maintaining a Q-value table becomes infeasible considering the amount of memory and time that would be required. This is where neural networks come in. 

                          From a given input of action and state, a neural network approximates the Q-value function. Basically, you feed the initial state into the neural network to get the Q-value of all possible actions as the output. This neural network is called Deep Q-Network. However, DQN is not without challenges. The input and output undergo frequent changes in reinforcement learning with progress in exploration. The concepts of experience replay and target network help control these changes.

                          Read more: Top 10 Machine Learning Algorithms in 2020

                          Deep Reinforcement Learning Frameworks

                          Here are the three Deep Reinforcement Learning frameworks:

                          1. Tensorflow reinforcement learning

                          RL algorithms can be used to solve tasks where automation is required. However actual implementation is easier said than done. You can ease your pain by using TF-Agents, a flexible library for TensorFlow to build reinforcement learning models. TF-Agents makes it easy to use reinforced learning for TensorFlow. TF-Agents enables newbies to learn RL using Colabs, documentation, and examples as well as researchers who want to build new RL algorithms. TF-Agents is built on top of TensorFlow 2.0. It uses TF-Eagers to make development and debugging a lot easier, tf.keras to define networks and tf.function to make things faster. It is modular and extensible helping you to pick only those pieces that you need and extend them as required. It is also compatible with TensorFlow 1.14.

                          2. Keras reinforcement learning

                          Keras is a free, open-source, neural network Python library that implements modern deep reinforcement learning algorithms. Using Keras, you can easily assess and dabble with different algorithms as it works with OpenAI Gym out of the box. Keras offers APIs that are easy and consistent, thus reducing the cognitive load. These APIs can handle the building of models, defining of layers or implementation of multiple input and output models. Keras is fast to deploy, easy to learn, and supports multiple backends. 

                          3. PyTorch Reinforcement learning

                          PyTorch is an open-source machine learning library for Python based on Torch and is used for applications such as natural language processing. It consists of a low-level API that focuses on array expressions. This framework is mostly used for academic research and deep learning applications that require optimized custom expressions. The PyTorch framework has a high processing speed with complex architecture.  

                          All these frameworks have gained immense popularity and you can choose the one that suits your requirements.

                          While deep reinforcement learning holds immense potential for development in various fields, it is vital to focus on AI safety research as well. This is going to be fundamental in the coming years in order to tackle threats like autonomous weapons and mass surveillance. We should, therefore, ensure that there are no monopolies that can enforce their power with the malignant use of AI. So international laws need to keep up with the rapid progress in technology. 

                          We have tried to brush across the basics of deep reinforcement learning and the top 3 frameworks that are in use currently. Want to know more about this amazing technology? Reach out to us at Fingent! 

                           

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                            About the Author

                            ...
                            Tony Joseph

                            Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                              Why your business needs to adopt headless CMS architecture

                              70% of companies are actively investing in content marketing and almost 60% of marketers rate content marketing as extremely important or very important to their marketing strategy, states HubSpot. Modern customer behavior is driving up the demand for a more flexible, customizable, and scalable CMS that is adept to deliver the experience your customers expect. When compared to traditional CMS, Headless CMS enables organizations to speed up delivery times while iterating quicker. This blog walks you through seven specific business benefits of headless CMS. Let’s begin by understanding what headless CMS is.

                              What is meant by Headless CMS?

                              A headless CMS allows us to edit CMS and database without an integrated presentation layer. The integrated presentation layer, which is referred to as a ‘head’, restricts the use of content only to one particular channel such as a website. Once CMS is severed from the head, it could be used across various other platforms such as a mobile, tablet, and smart devices, making it ideal for the current business scenario.

                              Read more: 5 Convincing Reasons To Adopt The Headless CMS Sanity.io

                              7 Business Benefits of Adopting a Headless CMS

                              1. More flexible

                              Since headless CMS is API driven, it allows you to build your own head or a presentation layer/ frontend. Besides enjoying the ability to pick your programming language, your developers can develop the website without having to conform to any proprietary development constraints. A single piece of content can be reused or combined with various other presentation outputs enabling faster project completions. 

                              A headless CMS allows secure and easy integration with any of your existing business systems. Additionally, since it does not have a fixed structure to code, your developers are at liberty to code for any type of integration. This gives them the flexibility to integrate with more complex systems. 

                              For example, Sanity.io is a popular headless CMS that allows you to embed editable data in running text and cache multiple queries on a single request. It also provides real-time collaboration, content versioning, and live previewing.

                              2. Supports Omnichannel Selling

                              For marketers to provide a customer-pleasing experience, each channel used by the business would require access to the current product information and availability. It can be quite a challenge to create iconic content that shines across all touchpoints. Instead, a headless CMS provides the capability to orchestrate a seamless experience across all touchpoints while maintaining consistency and relevance. For instance, Sitefinity empowers brands to deliver a personalized experience across channels.

                              3. Headless CMS is Future-Proof

                              A headless CMS enables businesses to future-proof their applications by separating the presentation layer from the data and logic layer. You can structure your content to facilitate future-proofing for new projects. Also, you would not be required to make any technical changes when re-branding one or more channels. Sitecore is a leading headless CMS that offers enterprise-class search and content targeting to boost personalization efforts, among other things.

                              4. Cost-Effective

                              It is a lot cheaper for your business team to create a new functionality because headless CMS requires little technical involvement. For example, if your marketing department chooses to create a new series of product mini-sites, they do not have to depend on developers to build CMS-based templates. Instead, the marketing team can directly go to the CMS and start creating the mini-sites as and when required, reducing your up-front costs. Kentico CMS, for instance, comes with tailored custom pricing. Websites of popular brands like Sony and Starbucks are powered by Kentico. 

                              Read more: Top 6 Tech Stacks That Reign Software Development in 2020

                              5. Offers Better Software Architecture

                              A headless CMS is architected to decouple CMS platforms and published content. This strengthens security because access to the CMS is restructured internally within the organization. It increases scalability simply by spinning up a new app server and pointing it to the content. It remains available against all odds because even when the CMS application goes offline, web applications will not have an impact. Episerver, the leading WCM platform supports editors to drag-and-drop content to create new digital experiences quickly.

                              6. Allows you to do more with less

                              Organizations will no longer need large teams of specialists with particular CMS knowledge, unlike the requirements for a traditional CMS.

                              7. Lets You Focus on Your Business

                              Worrying about your CMS can be time-consuming and distracting. A traditional CMS structure can take your attention away from growing your business. Whereas Headless CMS allows you to use your precious time and resources to grow your business.  Being a multi-tenant system, it is fully managed and upgraded for you. 

                              Read more: Top 5 benefits of outsourcing software development services

                              A Step Forward 

                              Apart from these, there are several other reasons why businesses must consider a headless CMS. The important aspect to consider is how you want to manage and store content for products and articles. This can have an impact on websites, application performance, and conversions. Hence, as marketers, it’s time to take a step beyond traditional CMS.

                              If you’re considering a headless CMS to improve your digital content experience, send us a message immediately. 

                               

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                                About the Author

                                ...
                                Sreejith

                                I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                                  What makes Odoo the best ERP solution for your business?

                                  As business leaders, you may find that you’re spending too much time running your company rather than growing it. You may easily get bogged down due to exhaustive paperwork, long spreadsheets, or have to assemble discrete software to actually work together. This is where the open-source Odoo ERP comes to your rescue. With its vast suite comprising over 40 business productivity applications, Odoo provides a smoother and simpler way to run your business. The range of business apps offered by Odoo is highly comprehensive, fully-integrated, easy to use, and supports numerous different industries. Fingent, utilizing its partnership with Odoo ensures their clients are leveraging one or more apps from Odoo to boost their business efficiencies. 

                                  With Odoo, you can easily create your professional website, manage your relationship with customers, design and launch your own marketing strategies, and manage online payments through e-commerce. You also have Odoo apps to manage your warehouse, accounts, and invoicing behind the scenes. 

                                  Whatever be your business needs, Odoo provides apps that work together seamlessly. Though a relatively young contender, Odoo comes packed with powerful ERP features and a user-friendly interface like any other market leaders such as SAP, Oracle, MS Dynamics, and so on. 

                                  Read more: Odoo CRM Vs SAP CRM: How to Choose Between Them

                                  Here are 5 distinguishing features of Odoo that make it a reliable ERP for any business.

                                  1. Easy to set up and use

                                  Odoo has a very clean, consistent, easy-to-use interface. It is also easy to set up and configure. You can effortlessly carry out an entire transaction all the way from a quotation to the sales order, invoice, and payment due to the consistency between the various applications within Odoo. It helps you to get started within no time.

                                  2. Powerful communication tools

                                  Odoo has powerful inbuilt communication tools. They use messaging systems to keep track of internal communications on either your sales orders, invoices, or purchasing. So if you have a question on your sales order, you can write a message to all the followers of the sales order at the bottom of the documents. Thus, you can attach notes and messages and communicate directly from within the document giving you a great audit trail. All the team members stay on the same page both literally and figuratively!

                                  Read more: Meeting Your HR Requirements with Odoo

                                  3. Integrated front-end and back-end tools

                                  You can have a full-blown website builder with a single click. So, once you install the web platform, you can use it integrated with all the other Odoo applications. Odoo provides powerful e-commerce tools that integrate with your website and are completely tied-in to the web framework. Moreover, the shopping cart looks clean, is built-in to the e-commerce app, and is ready-to-go. Another interesting feature of Odoo is that even if a customer didn’t make it to checkout and has just added items to his cart, you can view it as a draft in Quotations instead of a full Sales Order.

                                  4. Great mobile support

                                  Though Odoo is completely web-based, it looks pretty good on mobile phones and tablets. You even get a mobile preview to check how your website is going to look like. So, unlike a lot of legacy accounting systems that are still trying to catch up, Odoo was founded as a three-tier mobile application platform and it has continued to improve.

                                  5. Powerful enterprise and cloud solutions

                                  Odoo has very powerful enterprise and cloud solutions. You can host it yourself or on Amazon, or on digital cloud. You can also use Odoo.com or Odoo’s own hosted solution. Thus, there are a lot of different ways to host it as Odoo is very cloud friendly. Fingent extends support for deploying Odoo on web servers like AWS and other secure environments.    

                                  Other factors that make Odoo unique

                                  Odoo is highly customizable, completely open-source, utilizes Industry Standard Libraries, and is written in Python. The backend database is PostgreSQL which is also open source. Another important aspect is that you can build custom Odoo Applications without modifying the source code. You can easily upgrade or extend without breaking things.

                                  Read more: A 3-day Odoo CRM implementation story!

                                  Conclusion

                                  The COVID-19 pandemic has taught us that going digital is no longer an option, but a necessity. Choosing the right ERP that suits your business requirements and unlocks the returns on your investment can help you get there. The modular framework has given Odoo a wide functional scope. While using Odoo, enterprises do not need to resort to 3rd party platforms or use additional bridging software to build fully integrated websites. Thus, Odoo supports the uniqueness of each business. This ability to customize every aspect of your system gives you a competitive advantage. And all this can be done at minimal cost, compared to the other ERP systems available in the market. As enterprises have to look at the eventual ROI before implementing an ERP system, Odoo shines because of its functionality, scalability, and affordability. Fingent’s partnership with Odoo ensures your projects are tailored for easy adaptability. Get in touch with us to plan the next dependable Odoo application that will assist in your daily business operations.

                                   

                                   

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                                    About the Author

                                    ...
                                    Bhuvana O G

                                    Bhuvana is a Senior Content Specialist at Fingent. She loves to research and develop creative and unique content related to technology and marketing. When not involved in full-time writing, you can see her pitching into editing and proof-reading all sorts of marketing collateral crucial for the company's branding.

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                                      Challenges Your Business Should Overcome in the Post-COVID Phase

                                       

                                      Introduction

                                      The past few months have been an extremely challenging time for communities across the globe as the pandemic continues to take its toll. Amidst all the chaos and anxiety however, the world is trying to return to the new normal. During this unprecedented reality, businesses are witnessing the beginning of a dramatic restructuring of economic and social order. Everyone is looking forward to the next normal that will materialize after the battle against COVID-19 has been won, with hopes that it will be better and more profitable. Challenges lie ahead though. What are these COVID-19 Aftermath challenges and how do we combat them? This article will discuss that.

                                      Where Do We Start?

                                      With lives and livelihoods in danger, businesses are running a spreadsheet for basics that never mattered so much before. Plans are being drawn how many people can fit into a workplace spaced six feet apart, where the one-way path should begin and end, and what adjustments can and need to be made to the entrance, lunchrooms, and restrooms. 

                                      All of these are critical tasks but chalking them down is not going to be enough to mobilize and stabilize businesses. We need an enterprise-wide ability to absorb uncertainty while incorporating lessons into operating models quickly. This might seem like a daunting path beset with challenges, but an action plan can get you through this successfully. This article discusses 7 major challenges and resolutions to jumpstart the recovery.

                                      Read more: 6 Hot Technologies that Handhold Businesses Amid COVID-19 Impact

                                       

                                      1. Challenges in Reopening Strategy

                                      The pandemic has impacted nearly every industry including retail. Manufacturing is on a downward slope as production moves at a snail’s pace. Supply chains are being disrupted due to higher air freight costs. This supply shock is having a knock-on effect on retail. Navigating their way out of this spiral is going to need a solid reopening strategy. 

                                      Read more: Contact-less Services: The New Normal in Retail

                                      What can businesses do?

                                      • Restart and reset, not just reopen: Employee and customer behaviors have drastically changed. Be ready to start a new era of business. Build courage and foresight to change for more than just immediate needs. 
                                      • Be ready to adopt omnichannel integration: Omnichannel initiatives offer contactless curbside pickup and other features, so be willing to continuously improve services.
                                      • Shape your future workforce: Redeploy store associates to fill other roles. Upskill then to achieve the required digital fluency. Cross-train employees so that they can fill in when others are away. 
                                      • Act swiftly to radically accelerate in-store integration: Customers may not be inclined to visit stores unless you give them a good reason to do so. Offer your consumers compelling value propositions for store traffic. 
                                      • Develop a future-state vision: Adopt an omnichannel view that includes store closure plans or rent negotiations. 
                                      • Digitize and automate non-core tasks: Automate labor scheduling. Expand the use of self-checkout and mobile checkout processes. Provide remote-management tools for in-house and field managers. 
                                      • Shift tasks: Sourcing and distribution teams must find ways to move certain tasks, such as price tagging and labeling, away from stores. 

                                       

                                      2. Challenges of Shifting Customer Habits

                                      As the coronavirus spread progressed across geographies, customer behavior has also changed drastically. Customer habits are changing, and we can expect them to continue to change in the weeks and months ahead. We can break down their behavior into three phases where each phase shows a distinct behavior:

                                      • Escalation: Customers tend to load up on essential goods such as groceries and medicines which include immunity-boosters.
                                      • Accumulation: Customers brace for a sustained quarantine by stocking up on everyday personal care products. 
                                      • Recovery: Customers will continue to spend on consumer goods. 

                                      Also, customers now prefer making purchases online, their focus has shifted more to eCommerce.

                                      Read more: Re-Imagining Customer Experience in Retail Industry

                                      How can businesses respond?

                                      • Enable flexible product flow: Ensure your product inventories align with consumer demand. Make distribution centers more flexible. As more customers purchase products online, make sure you minimize distribution disruptions.
                                      • Bolster online presence: Accelerate direct-to-customer sales. 
                                      • Maintain close contact with customers: Ensure they know that products are available. 

                                       

                                      3. Challenge of Operations and Employee Safety

                                      One of the main concerns of a company leader during and after the COVID-19 pandemic is its impact on operations. Evidently, the epidemic has adversely affected sales volume and the ability to serve clients and customers as well as manage the business. Companies are faced with the challenge of employees being quarantined for weeks after business or vacation trips. They lack the tools required to organize remote work during the quarantine. 

                                      How to reorganize the workplace?

                                      • Establish dedicated cross-functional teams: They can coordinate the activities between various business units, provide necessary information to the management team, and communicate with employees, partners, and employees. 
                                      • Analyze critical roles and key positions: Develop an effective process for managing decision-making under various scenarios.
                                      • Ensure the safety of employees: Review policies for maintaining good hygiene at the workplace.
                                      • Ensure that there is no crowding in the office: Decide on which roles can be done remotely and which roles require employees to be present in the office. This will help you optimize the work with only 20-30% of employees at the office.
                                      • Easy Transportation: Ensure that transportation is arranged for and accessible by the employees.  
                                      • Plans for support staff: Have a written plan on how to stagger the arrival of support staff such as receptionists and security guards. 
                                      • Workout checkpoints: Have a series of checkpoints where testing can be done. 

                                       

                                      4. Impact on Operations for Manufacturing Units

                                      Manufacturers face formidable challenges when it comes to restarting their operations. Globally, they are facing workforce disruptions at an unprecedented scale. Most manufacturers are yet to determine how they will function and perform while struggling to cope with the present scenario. They need fit-for-purpose plans. 

                                      How can manufacturers respond?

                                      • Start with possible scenarios: Start with the current need for workforce and design a workforce approach. 
                                      • Tap into technology: Consider the possibility of automating certain aspects of the industry which would avoid too many people at the site. 
                                      • Create a roster: Ensure that teams come in at different times during the day depending on the number of workers and the skill required at any given point. 
                                      • Focus on a safe work environment: Organize regular cleaning and disinfection of workplaces and tools. Invest in medical equipment such as thermometers and sanitizers. 
                                      • Review sick leave policies: Consider the possibility of providing temporary sick leave without the need to provide a doctor’s notice. 
                                      • Develop agile workforce strategies: It keeps the global economy viable.
                                      • Create your own news channel: Misinformation can create particular challenges for manufacturers. Combat this by ensuring that you put out timely, accurate, and appropriate information for your workers. 

                                       

                                      5. Challenges of Finance and Banking

                                      Economic uncertainty and risk have either directly or indirectly impacted most finance companies. As businesses slow down, companies are seeing lower revenue due to reduced cash flow. 

                                      Managing cash and liquidity positions may become crucial in the coming months. This situation is worsened by inadequate digital maturity, staff shortages and immense pressure on the existing infrastructure as companies deal with the impact of the pandemic. You need strategies to safeguard your customers’ financial security while you safeguard their wellbeing and yours as well. 

                                      What can finance services do?

                                      • Craft a strategic response: Adopting the right digital technologies enables innovations. These must include solutions for analytics and insights to detect and prepare for new risks. 
                                      • Enable Automation: Ensure availability of digital banking services through business process reengineering and automation.
                                      • Leverage AI capabilities: There has been and will be a surge in call volumes during and after COVID-19. Leverage AI-backed tools and conversation platforms to deal with the surge.
                                      • Initiate video banking: Live web video banking solutions can assist your team in serving customers and maintaining business continuity.

                                      Read more: How HR and Banking Sectors can Benefit from RPA

                                       

                                      6. Tax, Trade & Regulatory Challenges

                                      There are significant tax provisions and other measures to assist businesses that stakeholders should carefully review. Post pandemic, they should think about the broader implications of their business decisions and strategies. 

                                      What can you do?

                                      • Business disruption: Develop restructuring plans. Review intra-group service expenses and expense allocations.  
                                      • Cash tax savings: Manage cash taxes by potentially reducing taxable income. Obtain available refunds. Work with the treasury function to align repatriation strategies. Model taxable income against the company’s overall tax posture. 
                                      • Agile tax models: Supply chains and business strategies need reevaluation, which is best achieved by agile tax models. 
                                      • Review all aspects: Stabilize supply chains. Brace for an unpredictable revenue. Reduce costs and increase productivity. 
                                      • Meet regulatory obligations: Despite budget constraints, tax compliance requirements must be met. Consider co-sourcing or outsourcing tax compliance.
                                      • Stay informed: Understand the expense of various supply chain configurations and opportunities. Make informed decisions quickly.

                                       

                                      7. Crisis Management

                                      Your response to the crisis today can position your business to thrive tomorrow. You need to prioritize incident management along with the safety of workers. It is important for organizations to understand what data is relevant to their business. Some companies are developing new contingency plans while others are using existing ones. 

                                      What can organizations do?

                                      • Dedicate a team for crisis management: Ensure that every team member knows what their role is. Train each team member in executing the plan to be sure that they are ready at any moment.
                                      • Establish facts: Strong data reinforces a central element of crisis planning. Establish facts accurately during the crisis. Use the facts to inform your response strategy. 
                                      • Collaborate: Collaborate with the public relations team, legal and regulatory teams, and operational and response teams. Create a small core committee from among them. 

                                       

                                      Focus on tomorrow

                                      The response window for any crisis is measured in months but recovery is measured in years. Create scenarios today to plan for a stronger tomorrow and beyond. Wider and longer-term perspectives can help your business emerge stronger and more sustainable. Data, Readiness, and Empathy are the three vital qualities required to keep people healthy and businesses running. Fingent is closely monitoring the situation and helping businesses return to work with our technology consulting and innovation capabilities. Contact us to know more. 

                                       

                                       

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                                        About the Author

                                        ...
                                        Tony Joseph

                                        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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