Web Application Development:
A Detailed Guide for 2022

Web Application is the first line of contact between your customers and business.

What is a Web Application?

A decade ago, web pages were mostly static, with a few images and videos scattered around. In 2005, thanks to Ajax, it made it possible to create better, faster, and more interactive web applications.

A web application, also known as a web app, is nothing but a computer program that uses a web browser to perform a specific function. A web application is a client-server program that comprises a client-side and a server-side. The user enters data through the client-side (front-end), while the server-side (back-end) of the application stores and processes the information. For example, shopping carts, content management systems, and online forms are typical web applications.

Both enterprises and individuals develop web applications to fulfill different purposes. Web apps help integrate the tailored experience of native apps with easy access on a website browser from any device. For example, LinkedIn, Basecamp, MailChimp, or even Facebook, have web apps that provide immersive and tailored experiences like the native apps directly from the browser. Hence, web application development is gaining a lot of popularity in almost all industries, including banking, eCommerce, education, healthcare, and more.

How does a Web Application Work?

Web applications are accessed over a network and need not be downloaded. Instead, users can access web applications through browsers like Google Chrome, Mozilla Firefox, Opera, or Safari.
A web application is built around three components- a Web Server, an Application Server, and a Database. The web server manages requests from the client, the application server processes requests, and the database stores the information.

A typical web application workflow looks like this:

Web apps are generally coded using JavaScript, HTML5, or Cascading Style Sheets (CSS) for the client-side programming (front-end). ASP.NET, PHP, Java, and Ruby are commonly used for server-side programming.

What is Web Application Development?

Web application development refers to the process of using client-side and server-side programming to develop an application that is accessible over the web browser.
The web application development process begins by; first, the developer trying to find a solution to a specific problem, then designing the web app by choosing the appropriate development framework. Next, the developer tests the solution and finally deploys the web app.

Types of Web Applications

Now that we’ve covered the various aspects of web applications let’s deep dive into the different categories of web applications. Web apps are classified based on their functionalities, tools, and technologies.

Web App vs. Websites

Web applications are indeed websites. Users can access both via web browsers, and both require access to the internet. It may seem that there’s no difference between them. However, the lines between a website and a web app are blurred. Web application development differs substantially from website development. Here’s a simplified rundown on the differences between a website and a web application.

Web Application

  • A web application is dynamic and is designed for user engagement.
  • A web application is interactive and responds to user input.
  • Web applications mostly require authentication.
  • The functions in a web application are quite higher and more complex.
  • The web application needs precompilation before deployment.
  • Integration with other software for web applications is complex.

Website

  • A website basically contains static content.
  • A website is a one-way informational feed and does not allow user interaction.
  • Authentication is not obligatory for informational websites.
  • The functions of a website are relatively simple.
  • A website does not need not be pre-compiled.
  • Integration is hassle-free for websites.

Web Apps vs. Mobile Apps

While web apps and mobile apps are similar in many ways, both are different in many ways. Mobile apps are made exclusively for mobile gadgets and are suitable for Android, iOS, and cross-platform operating systems. Usually, mobile apps are mobile-first, meaning they work effectively on smartphones, tablets, or other handheld mobile devices. Most mobile apps work offline too. Examples include Google Maps, Amazon Kindle, Uber, etc.
On the other hand, web apps function only with internet connectivity. A web app functions in real-time in a web browser with CPU resources. With adequate internal storage, mobile apps can be downloaded from the app store or play store.

Benefits of Web Application Development

Web application comes along with an array of benefits for businesses and users.

Speed and cost

Web application development is faster and more economical than building native apps. Therefore, if the primary goal is to accelerate time-to-market, web application development is the best choice for businesses.

Cross-platform capabilities

Web applications are programmed to run on any operating system. Due to their cross-platform capabilities, web applications can adapt well to Android, iOS, Mac OS, and Windows phones. In addition, the device responsiveness of web applications helps to get rid of OS dependencies.

Browser compatibility

A web application runs on the device’s browser using an accessible URL. Modern web applications are compatible with all browsers, such as Google Chrome, Internet Explorer, Firefox, and Bing. Hence, software compatibility challenges are never roadblocks.

Reduced operating costs

Web application development is a great way to cut down operating costs. It drives to eliminate unnecessary expenses such as hardware purchases, frequent device updates, and maintenance of numerous systems.

Easy to update

Updating web applications is easy, as only the server(s) would require upgrades.

Customization

Custom web application development offers several benefits, such as tailored features for the users. These applications are easily accessible via browsers with a stable internet connection. Custom web apps help cut unnecessary expenses and save time as only required features need to be developed. A custom web app can significantly improve your business traction brand awareness, communicate your brand ideology and help you gain a competitive edge in the chosen target market.

Expanded Security

Web applications are typically deployed on dedicated servers, constantly monitored, and managed by experienced server administrators. This is more effective than monitoring hundreds or even thousands of client computers, as with desktop applications. In addition, it ensures tighter security and identifies any potential breaches that could slip off.

Zero downloads

Web apps don’t need to be downloaded from app stores such as Apple’s App Store or Google Play. This helps save money since having a direct link through a web app is free.

Technology Stack for Web Application Development

The following web development technologies enable the creation of high-performing, fast, and advanced web applications.

Web Application Development Process

Whether you decide to develop your web application in-house team or outsource to a company like Fingent, your project will be more successful if you understand the process involved in web application development in advance.

The number of steps in the web application development process can vary.

Conceptualize

The first step is to define the problem you want to solve with a web application and collect all the relevant information needed for app development. A well-defined problem will give an excellent head-start to the project and help you identify the best solution. Next, clarify the purpose and the end goals of the application.

During the planning phase, the developers will take a run to answer the following questions.

  • What app do you want to build?
  • What features and functions should it include?
  • What is the audience of your product?
Prototype & Development

The development phase involves creating a wireframe or prototype to communicate the solution to target users.

First, the developers will lay out the design elements to provide a delightful user experience to the target audience. The wireframe is then presented to potential users, considers their feedback, and iterates until they're satisfied.

Post-design, the next step is to build the application. The following steps will happen in this phase.

  • To create a database for storage, the developers need to determine what data and data types are required for the application to perform well.
  • Based on the elements approved by the users during the wireframing process, developers will create the front-end application. The developers need to identify the best frameworks for front-end development.
  • Developers will create interaction between the user and the server.
  • Developers either code from scratch or use front-end and back-end frameworks to develop the web app.
  • Based on the application type, that is, client-side/ server-side/ single-page, programming is done.
Test and Implement

Whether an automated or manual web application, testing for the web application is an ongoing process throughout the software development lifecycle. Testing is an inevitable part of the software development process.

The Testing (QA) team will test the app for usability, compatibility, functionality, security, and performance to eliminate bugs and ensure that the application works without any glitches.Testing also helps identify any possible improvements and upgrades to make in the future.Once the testing is complete, you can finally implement the application in your company or your customer's side.

When using it for your company, you will have to train your employees to use the app productively (if the app requires training). In addition, you will have to create a communication strategy for customers and decide on the appropriate timing to launch the application in the market.

At Fingent, we help you perform all the mandatory software and usability testing to ensure that your web app functions seamlessly. We also provide training and support to use the apps effectively.

Hosting and Maintenance

You must buy a domain and choose a hosting provider to create a server location for the app. We help you choose shared hosting, dedicated hosting, or cloud hosting based on your requirements. Be it a simple website or complex web application, and every digital product needs routine checks and enhancements. Maintenance of the application or website includes:

  • Ongoing QA testing
  • Bug fixes and improvements
  • Addressing changes and adding features based on user feedback
  • Providing regular updates and technical support

Web Application Development Validation And Deployment

Once your web app is developed and ready to be launched, it is critical to perform testing to ensure that the application functions correctly before its deployment. Bug fixing alone is not sufficient. Therefore, testing is vital to web application development.
A standard web application undergoes the following testing,
After completing the quality assurance process, your web app is ready for launch. You can use GitHub, Beanstalk App, and Bitbucket App to deploy the web app to your servers. Any new features, changes, and improvements to the deployed application are implemented according to the user’s feedback.

Web Development Trends for 2022

Web development has progressed over the years and is progressing with the emergence of newer technologies. A website is the face of a business rather than mere codes. More than one-third of visitors prefer to hold on to websites with attractive content and a clean layout. In 2022, companies are more than ready to apply the latest web development trends to improve conversions and develop engaging websites without having to code. If you want to stay ahead, it is vital to focus on the latest trends, updates, techniques, and web development approaches. Why developers should bring out more innovative web development approaches- the fact is it boosts business growth rather exponentially and globally.

Apps For Multiple Domains With .NET Core

.NET Core gives you consistency across all architectures by running your code with the same behavior. Be it gaming, IoT, mobile, or AI – we can help you develop high-performing, secure, cost-effective, and flexible applications in any domain with .NET Core. Let’s Discuss Your Project

Building Exceptional Apps With C#

C# is a highly versatile programming language commonly used for developing websites, Windows applications, and games. With its foundation deep-rooted in the Microsoft platform, C# is one of the most-cherished and reliable languages to build robust applications. Let’s Discuss Your Project

Enterprise Web Applications With ASP.NET

ASP.NET is a framework for building web apps and services with .NET and C#. ASP.NET allows you to build large and complex applications by reducing the amount of code required. This, in turn, reduces the application development time and costs involved. Let’s Discuss Your Project

Microsoft Azure Cloud Services

Take advantage of the cloud through hybrid cloud-based solutions with Microsoft Azure. We can help you migrate your solution to the cloud, enabling you with on-demand and secure resources of Azure. Scale according to your needs and improve your business agility. Let’s Discuss Your Project

Enhance Collaboration With SharePoint Development

Fingent’s Microsoft team can help you develop robust SharePoint solutions that empower your organization with efficient collaboration and communication. We can help you build intuitive interfaces and simple navigation features for effective document management. Let’s Discuss Your Project

Streamline Processes With PowerApps

Microsoft Power Apps enables you to build low-code, professional-grade apps that can modernize your business processes and drive innovation across your organization. Infuse your enterprise apps with AI and automation, powered by PowerApps. Let’s Discuss Your Project

Business Analytics Service Using Power BI

Leveraging Microsoft Power BI, we enable businesses to develop interactive visualizations and business intelligence capabilities through simple and intuitive interfaces. Enrich your business as well as end-users with custom reports and dashboards powered by insightful data. Let’s Discuss Your Project

Universal Windows Platform (UWP)

By leveraging UWP API, we help you create universal apps that run on Windows 10 compatible devices without the need to be re-written for each. As the name suggests, the Universal Windows Platform allows you to create apps that run on multiple types of devices. Let’s Discuss Your Project

Windows Presentation Foundation (WPF)

Using WPF, we incorporate visually stunning user experiences into your Windows desktop applications that include features like rich user interface, media, complex business models, animation, effects, styles, templates, controls, data binding, and so on. Let’s Discuss Your Project

Business Intelligence With SQL Server

Our expertise with Microsoft data platforms can empower you with real-time data for improved decision-making. Our Microsoft capabilities can help in uniting several disparate information sources and create reports from across varied systems and databases. Let’s Discuss Your Project

Highly Responsive Applications With Cosmos DB

We help you develop highly responsive and highly available applications on Cosmos DB using the popular open source software APIs. Experience low latency, high throughput, real-time responses, and tunable consistency with this multi-model, NoSQL database service. Let’s Discuss Your Project

The Future of Web Application Development

The web development industry is in flux and is constantly evolving. Therefore, it is paramount for us always to look ahead and learn about what's coming up or any risk being left in the web development dust. Web development is defined through the upcoming trends and changes in the digital world. Businesses around the globe are in a quest to build outstanding websites to up their online presence with all-new frameworks, tools, and advancements. If you want your business to stay ahead of the race, the smartest thing u can do is to try out innovative and experimental things like Augmented Reality (AR) or Artificial Intelligence. Here's a quick glance at some of the exciting developments likely to happen in the near future.

Smarter Apps with Data Science

Data Science is impacting web development positively. Data science helps extract significant user information on a large scale using statistics, analytics, artificial intelligence, and machine learning. Using the extraction of meaningful information, web development is now guided into a more fruitful system to impact the business's bottom line. With data science and machine learning, you can target the right customers with personalized content at the right time within your application.

Augmented Reality

Product visualization is the most sought-after requirement among today's customers. Augmented reality has the potential to change the shopping game. Most online shoppers prefer shopping sites to integrate some form of augmented reality for a personalized experience. AR experiences in different ways are the key for customers to become more engaged in various platforms and the digital world overall. The future is not too far, where AR experiences will move into the mainstream and cease to be viewed as a niche technology.

Pageless Websites

Pageless website is a new-age concept that takes an alternative choice on web design. The entire contents of a website are displayed on a single page with an endless scroll instead of having multiple pages. With responsive elements, guided narrative, and intuitive scrolling, users can surf the entire contents of the website with ease.

Metaverse

The Metaverse is the new kid on the block that seeks to bring together many different technologies to offer users a new web experience. Today, users view content on the web. But on the Metaverse, users will be immersed in the content. Thanks to technologies like Virtual Reality, Augmented Reality, Machine Learning, and other forms of Artificial Intelligence. Metaverse is the next iteration of the internet where users can navigate through a virtual space instead of the current two-dimensional screen.

Cost of Web Application Development

The cost of a complicated and custom web application development process would again differ from pre-defined, packaged, and general-purpose applications. For example, suppose the app requires developing APIs and plugins or complex technical stacks, separate UX/UI elements, brand identity development, etc. In that case, the pricing will go up as the advantages are humongous.

Numerous factors influences the cost of web application development. As no two apps are the same, the price will vary, based on:
  • Features and functionality of the web application
  • Complexity of the application
  • Phase-wise development plan
  • Development team size
  • Platforms selected to develop the app
  • Technology stacks selected
  • Estimated project timelines
Features
Functionality
Team Size
Technology
Level of complexity
Time

Top 5 Web Apps that Revolutionized the World

A polished web app is almost a mandate for successful digital businesses today. Many apps have changed the public's perception of what they can expect and what is possible. It includes everything a typical user might look for in an app regarding design, usability, reliability, and security. Here's a rundown on five apps that has made a difference to the world.

Facebook

Facebook is a free social networking website that allows people to connect with others online. It lets users share photographs, post comments, post links to interesting content on the web, live chat, and watch videos. Facebook's success is attributed to its ability to appeal to both people and businesses and its ability to interact with websites around the web by providing a single login that works across multiple sites.

Whatsapp

WhatsApp is a free, multi-platform messaging app that lets users make video and voice calls, send text messages, share their status, and make payments, all with just an internet connection. The most appealing feature of this app is that it works on various phones and computer operating systems, which bestows uninterrupted conversations anytime, anywhere. WhatsApp serves more than 2 billion people in over 180 countries, with over a billion daily active users.

Uber

Uber is a transportation company that has developed an app to allow passengers to hail a ride, and drivers get paid. The app integrates with Google maps for tracking locations, routes and directing people to their destination. Uber uses smartphone app technology to connect passengers and drivers via a car-for-hire method. Most people love the simplicity of opening the app, telling where they want to go, and then seeing an Uber driver show up in a matter of minutes.

Instagram

Instagram is a free, popular photo-sharing app that Facebook acquired in 2012. It allows users to edit and upload photos and short videos through a mobile app. Like other social networking platforms, Instagram users can like, comment, share and bookmark others' posts. It also includes a feature of private chats and video conferencing with friends.

Tiktok

TikTok is a social media platform that allows users to create and share short videos. A young crowd commonly uses the app as an outlet to express themselves through singing, dancing, comics, and lip-syncing, making fun videos and sharing them across a community. In addition, users can follow other users, like, and comment on other users' videos. TikTok app quickly soared to popularity and amassed over 500 million monthly active users, the US being the most popular country where it is downloaded over 80 million times.

What Can A Web Application Do for Your Business?

With the internet being commonplace for most modern-day businesses, web applications are a quintessential tool for better growth in their market share. If you need to bring your company or business before the right users, the secret is to be found online with a creative and engaging web application. Web applications are of paramount importance than official websites when it comes to winning business goals and generating profits. Let’s explain the different areas a web application can help your business.
First Point of Engagement

A web application is the first point of access to your business and brand for your customers. Your app is the place that reflects what you do, your services, products, and your reputation. You can stand out from your competitors by having a web application that looks interesting and clearly communicates quality information to your customers. Therefore, hiring a professional web application development company is judicious to understand your vision and shape the application accordingly.

A company or business without a web app or website may question the legitimacy of the business. So, having an app is an opportunity to build a great first impression and give people assurance that you’re a genuine business.

Boost Online Brand Visibility

Web applications play a crucial role in the branding process of a business. Showcasing your brand to your prospective customers is the key to positioning your business in the market. A web application is an underlying framework for branding your products or services because branding acts as the bridge to maintain a proper communication channel between potential customers and your business.

Clearly conveying to the customers who you are, what you provide, and what your brand represents raises your business popularity coupled with building a customer base. A web application is your brand's voice that reaches out to the world through multiple social media platforms.

Improve Customer Loyalty

Your app is one of the most powerful assets for helping business owners improve customer relationships and increase efficiency. In addition to showcasing your offering or describing who you are, your application is one of the key tools for connecting with your existing customers and keeping them engaged. In order to create customer loyalty, you need to give your customers a reason to return.

Web applications come in handy with a lot of scopes to build customer loyalty programs to win customers’ hearts. Even simple changes to your app can go a long way toward building your brand and encouraging more customers to use your app frequently. Your application can be the key to increasing customer loyalty, a critical piece of the puzzle.

Easily Customizable and Scalable

As your business expands, your web applications need upgrades. Off-the-shelf applications are neither flexible nor scalable, limiting their capabilities. Custom web applications are developed specifically to suit your business requirements. It is completely scalable and flexible, harmonizing with your business growth and demands. Custom applications grow with your business without any hassles of switching to new applications or extra license purchases. Moreover, the advent of cloud-native apps further enhances the flexibility and scalability of applications by adding more value to the business.

Enhanced Customer Support

The prompt and user-friendly customer support offered by web applications becomes more approachable and less intimidating for customers. So, the users of the app feel more comfortable with the company and are likely to stick on for a long time.

Web apps help to create an engaging space for customers to interact with brands and provide a dedicated space to track and manage all the customer support queries. The beauty of web applications is that they can be accessed at any time from any location. Hence, providing any customer assistance is never an obstacle.

Why develop your Web Application with Fingent?

Web application development is a mandate for your organization to lead the digital space and reach out to more customers in the future. Fingent provides a wide array of software development services from software customization to building Web, Mobile, Enterprise, and Cloud applications across various industries.

Fingent is a high-end custom software development company that has been helping businesses -small and large- across the globe with innovative solutions. We help build your brand, increase your brand identity, promote your products and services to help you gain a competitive advantage.

Explore our range of services.

Our web application development services are specifically designed to help you meet your goals, considering your business infrastructure and key facets of your industry.

18+

Years of Experience

8

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800+

Completed Projects

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500+

Qualified Professionals

Dedicated QA Practices

Most Common Q&As on Web Development

What is better: Multi-page Website or Single-page Website?

While both are good at their place, most people prefer the single-page website. This is because a single-page website offers ease of interaction and access compared to a Multi-page website.

If your business has a lot to do with queries and solutions or customer interactions, it is recommended you get a chat window.

For quality web application development, you should include both to help you avail more benefits. A combination of frameworks and pure codes will work as it will take less time and ensure quality development.

Some of the renowned web app development technologies are:

  • Models:
      HTML, XSL, XML
  • Animation:   AJAX, Flash, jQuery UI, ActionScript, JavaScript
  • Databases:   MS SQL, MySQL, Microsoft Access, SQLite, Oracle, PostgreSQL
  • CMS:   WordPress, Drupal, Joomla, Kentico, Sitecore, Sitefinity, Sanity
  • Programming:   C#, PHP, ASP, ASP.NET, ASP.NET+MVC, Python, Ruby, Django, Go
  • Payment Systems:   PayPal, Assist, MoneyBookers, SMS, OSMP

The choice to outsource or hire in-house solely depends on your specific business situation.

Hiring an in-house developer will ensure that you have complete control over the entire development process, which is definitely great for some businesses. But it also calls for long preparation time and extra expenses. On the contrary, outsourcing cuts down costs and avoids hiring new employees altogether – which can be very useful if you are short of time or money.

If your outsourcing partner is a reputable and experienced agency, you can rest assured that they will care for all your web development needs without sacrificing quality.

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    About the Author

    ...
    Vedavyas Shenoy

    Talk To Our Experts

      If you’re a business with an expanding online retail footprint, your hard work actually begins once a customer places an order. Each new order triggers a multifarious chain reaction, right from confirming the order through payment acceptance to picking, packing, and finally shipping the consignment to the right location. As digital shopping becomes the primary buying method today, it’s important for brands to simplify online ordering for their customers.

      How can you make your order processing and fulfillment smooth enough for both your customers and employees? 

      If you’re a small business, you might be able to handle your orders with basic pre-packaged software. But as your business grows, you need a customized order management system to fulfill the orders gushing in. With a custom order processing software, your business can bring the best of both worlds, that is, streamline your order processing and fulfillment and simplify order placement for your customers.   

      View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions

      What is an Order Management Software?

      Order management refers to the set of processes used by an organization to track, manage, and fulfill an order, right from the time when it (order) is placed by a customer to when it is safely delivered at the right destination. 

      Order management systems are software tools used to monitor the end-to-end customer order journey. With order management software, you can organize and automate processes, keep track of your merchandise, control the delivery process, and ensure that your customer receives the right order at the right time in a good condition. 

      Say you’re running an online medical procurement store. A clinic places an order with you for disposable saliva ejectors. Your order management software checks if the payment was successful, send the order details to your warehouse, tracks the order form when it is being picked, packed, and shipped, and finally ensures that the saliva ejectors were delivered properly. 

      Modern order management systems are capable of going beyond delivery and order fulfillment. They can record customer service actions, track returns or exchanges, prevent shipping errors and processing delays, and save profits by reducing refunds and reshipping costs. By collecting vital metrics that define your success and efficiency, your business can identify what’s working and what needs to be improved.  

      Why Do You Need a Customized Order Processing Software?

      Investing in an off-the-shelf order processing system is enough if you’re content with your business’s status quo. But it wouldn’t suffice if you’re thinking of expanding your business. Offering personalization is the only way to make yourself stand out from the competition and attract more customers. That means, making some serious changes to your existing workflow. When you try to alter your current workflow to incorporate personalization, your canned software offers limited ways to do it successfully. This is where a custom software solution comes to your rescue. 

      Watch Video: Why Your Business Requires Custom Software

      Custom order management software allows you to configure the workflows required to meet your specific business needs. If off-the-shelf software provides you with 80% of the functionality, custom software allows you to tailor the remaining 20% (or even more) to enhance your workflows and make your business future-proof. 

      Some Inspiring Stories 

      We’ve done it in the past and we’re doing it now as well! 

      We’ve simplified what was once considered complex order processing, with custom-built ordering software that lets customers place orders quickly and allows businesses to track every order with improved efficiency and sophistication. Here’re a few inspiring stories.

      1. Cheetah Transportation Systems

      Texas-based Cheetah Transportation Systems leveraged Fingent’s custom software development services to implement a personalized transportation management system. The new system allows Cheetah’s customers to view their order status in real-time and access up-to-date shipping data. With a customized software solution, Cheetah re-imagined their logistics and supply chain operations:

      • Streamlined and accelerated ordering, tracking, and delivery processes
      • Cut licensing and subscription costs by eliminating complex third-party software integrations
      • 30% improvement in Turn Around Time (TAT)
      • 40% time-saving attained through automated tasks and real-time reporting 

      2. AEC Advisors

      Another pretty interesting digital transformation story is that of AEC Advisors. The New York-based investment banking and corporate finance advisory firm experienced a business transformation with a customized survey management cum analytics and reporting software developed by Fingent.  

      • Ability to create and circulate customized surveys prior to the yearly conference held by AEC Advisors
      • Quickly generate KPI reports based on survey responses
      • Secure, scalable, and flexible IT architecture to address AEC’s specific needs
      • Make it convenient for AEC’s clients to securely share complex financial information

      3. Lakeside Cabins

      A custom order management application for a manufacturer who builds customized sheds for growing families needing more space! That’s the story of Lakeside Cabins, headquartered in Ohio. The manufacturer wanted us to build an in-house software customized to support the different stages of their building processes. Fingent created a personalized, flexible, easy-to-maintain, and scalable order management software with the following features:

      • Custom-built 3D configurator that allows customers to configure building designs, generate floor plans and invoices, and reduce human errors
      • Integrated modules to manage CRM, dealers, orders, purchase orders, work orders, and route-optimized delivery schedules

      Interested to explore similar success stories? Click here to read our top case studies. 

      Business Benefits of Custom Order Management Software

      1. Features that fit your business needs

      A customized order management software offers the best features your business would actually require. Collaborate with the right software development partner to identify your unique business needs. Avoiding unwanted features helps you get cost-effective custom software within a shorter development cycle. 

      2. Flexibility 

      Your customers may want to split orders and deliver them to multiple addresses. Using an off-the-shelf software to split your shipments will increase your fulfillment costs due to longer development cycles. A customized order processing software offers the flexibility to split consignments, choose multiple payment modes for a single order, and a horde of other capabilities that will enable you to deliver an Amazon-like experience to your customers. 

      Read more: Custom software solutions – the ideal way to build business apps

      Custom software

      3. Easy to integrate with other tools

      Most off-the-shelf software don’t offer flexibility in integration, making you spend more on missing software integrations. In contrast, custom order processing software offers makes it easy to integrate with necessary third-party ware that can improve the accuracy of your order fulfillment process. Fingent develops powerful APIs and plugins that support seamless integration of third-party tools with your custom software.  

      4. Automation of mundane tasks

      When your custom order management software does the heavy-lifting by automating invoicing, billing, banking integration, payment, and stock management, you can focus on improving your customer service. Automating mind-numbing operations will allow you to keep your order processing tasks much more organized and easier. 

      5. Flexible pricing

      Most pre-packaged order management solutions offer functionalities that your business doesn’t require and demand you to pay extra for useful features. A custom software solution is designed and developed after defining your objectives clearly. So you end up paying only for the features you use.   

      Read more: Know What’s Driving Custom Software Development Costs in 2022

      Develop Your Custom Software Application with Fingent

      When you’re in complete control of your order management system, you will attain better visibility, productivity, and cost control. Custom software befits businesses of any size- small or large, as it can save your costs and support your long-term growth plans. Whether your requirement is to develop a custom inventory/ order/ warehouse/ transportation management software, our developers have considerable experience in handling anything that comes our way.

      Read more: How to Choose the Right Custom Software Development Firm

      Our core experience in developing B2B e-commerce applications, customized product ordering systems, tailored self-service payment portals, and an array of bespoke software solutions makes us a trusted software development partner to hundreds of organizations worldwide, including Fortune 500 companies.

      If you want to learn more about custom software or would like to know how it can improve your bottom line, get in touch with us.     

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        About the Author

        ...
        Tony Joseph

        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

        Talk To Our Experts

          If you’re a business with an expanding online retail footprint, your hard work actually begins once a customer places an order. Each new order triggers a multifarious chain reaction, right from confirming the order through payment acceptance to picking, packing, and finally shipping the consignment to the right location. As digital shopping becomes the primary buying method today, it’s important for brands to simplify online ordering for their customers.

          How can you make your order processing and fulfillment smooth enough for both your customers and employees? 

          If you’re a small business, you might be able to handle your orders with basic pre-packaged software. But as your business grows, you need a customized order management system to fulfill the orders gushing in. With a custom order processing software, your business can bring the best of both worlds, that is, streamline your order processing and fulfillment and simplify order placement for your customers.   

          View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions

          What is an Order Management Software?

          Order management refers to the set of processes used by an organization to track, manage, and fulfill an order, right from the time when it (order) is placed by a customer to when it is safely delivered at the right destination. 

          Order management systems are software tools used to monitor the end-to-end customer order journey. With order management software, you can organize and automate processes, keep track of your merchandise, control the delivery process, and ensure that your customer receives the right order at the right time in a good condition. 

          Say you’re running an online medical procurement store. A clinic places an order with you for disposable saliva ejectors. Your order management software checks if the payment was successful, send the order details to your warehouse, tracks the order form when it is being picked, packed, and shipped, and finally ensures that the saliva ejectors were delivered properly. 

          Modern order management systems are capable of going beyond delivery and order fulfillment. They can record customer service actions, track returns or exchanges, prevent shipping errors and processing delays, and save profits by reducing refunds and reshipping costs. By collecting vital metrics that define your success and efficiency, your business can identify what’s working and what needs to be improved.  

          Why Do You Need a Customized Order Processing Software?

          Investing in an off-the-shelf order processing system is enough if you’re content with your business’s status quo. But it wouldn’t suffice if you’re thinking of expanding your business. Offering personalization is the only way to make yourself stand out from the competition and attract more customers. That means, making some serious changes to your existing workflow. When you try to alter your current workflow to incorporate personalization, your canned software offers limited ways to do it successfully. This is where a custom software solution comes to your rescue. 

          Watch Video: Why Your Business Requires Custom Software

          Custom order management software allows you to configure the workflows required to meet your specific business needs. If off-the-shelf software provides you with 80% of the functionality, custom software allows you to tailor the remaining 20% (or even more) to enhance your workflows and make your business future-proof. 

          Some Inspiring Stories 

          We’ve done it in the past and we’re doing it now as well! 

          We’ve simplified what was once considered complex order processing, with custom-built ordering software that lets customers place orders quickly and allows businesses to track every order with improved efficiency and sophistication. Here’re a few inspiring stories.

          1. Cheetah Transportation Systems

          Texas-based Cheetah Transportation Systems leveraged Fingent’s custom software development services to implement a personalized transportation management system. The new system allows Cheetah’s customers to view their order status in real-time and access up-to-date shipping data. With a customized software solution, Cheetah re-imagined their logistics and supply chain operations:

          • Streamlined and accelerated ordering, tracking, and delivery processes
          • Cut licensing and subscription costs by eliminating complex third-party software integrations
          • 30% improvement in Turn Around Time (TAT)
          • 40% time-saving attained through automated tasks and real-time reporting 

          2. AEC Advisors

          Another pretty interesting digital transformation story is that of AEC Advisors. The New York-based investment banking and corporate finance advisory firm experienced a business transformation with a customized survey management cum analytics and reporting software developed by Fingent.  

          • Ability to create and circulate customized surveys prior to the yearly conference held by AEC Advisors
          • Quickly generate KPI reports based on survey responses
          • Secure, scalable, and flexible IT architecture to address AEC’s specific needs
          • Make it convenient for AEC’s clients to securely share complex financial information

          3. Lakeside Cabins

          A custom order management application for a manufacturer who builds customized sheds for growing families needing more space! That’s the story of Lakeside Cabins, headquartered in Ohio. The manufacturer wanted us to build an in-house software customized to support the different stages of their building processes. Fingent created a personalized, flexible, easy-to-maintain, and scalable order management software with the following features:

          • Custom-built 3D configurator that allows customers to configure building designs, generate floor plans and invoices, and reduce human errors
          • Integrated modules to manage CRM, dealers, orders, purchase orders, work orders, and route-optimized delivery schedules

          Interested to explore similar success stories? Click here to read our top case studies. 

          Business Benefits of Custom Order Management Software

          1. Features that fit your business needs

          A customized order management software offers the best features your business would actually require. Collaborate with the right software development partner to identify your unique business needs. Avoiding unwanted features helps you get cost-effective custom software within a shorter development cycle. 

          2. Flexibility 

          Your customers may want to split orders and deliver them to multiple addresses. Using an off-the-shelf software to split your shipments will increase your fulfillment costs due to longer development cycles. A customized order processing software offers the flexibility to split consignments, choose multiple payment modes for a single order, and a horde of other capabilities that will enable you to deliver an Amazon-like experience to your customers. 

          Read more: Custom software solutions – the ideal way to build business apps

          Custom software

          3. Easy to integrate with other tools

          Most off-the-shelf software don’t offer flexibility in integration, making you spend more on missing software integrations. In contrast, custom order processing software offers makes it easy to integrate with necessary third-party ware that can improve the accuracy of your order fulfillment process. Fingent develops powerful APIs and plugins that support seamless integration of third-party tools with your custom software.  

          4. Automation of mundane tasks

          When your custom order management software does the heavy-lifting by automating invoicing, billing, banking integration, payment, and stock management, you can focus on improving your customer service. Automating mind-numbing operations will allow you to keep your order processing tasks much more organized and easier. 

          5. Flexible pricing

          Most pre-packaged order management solutions offer functionalities that your business doesn’t require and demand you to pay extra for useful features. A custom software solution is designed and developed after defining your objectives clearly. So you end up paying only for the features you use.   

          Read more: Know What’s Driving Custom Software Development Costs in 2022

          Develop Your Custom Software Application with Fingent

          When you’re in complete control of your order management system, you will attain better visibility, productivity, and cost control. Custom software befits businesses of any size- small or large, as it can save your costs and support your long-term growth plans. Whether your requirement is to develop a custom inventory/ order/ warehouse/ transportation management software, our developers have considerable experience in handling anything that comes our way.

          Read more: How to Choose the Right Custom Software Development Firm

          Our core experience in developing B2B e-commerce applications, customized product ordering systems, tailored self-service payment portals, and an array of bespoke software solutions makes us a trusted software development partner to hundreds of organizations worldwide, including Fortune 500 companies.

          If you want to learn more about custom software or would like to know how it can improve your bottom line, get in touch with us.     

          Stay up to date on what's new

            About the Author

            ...
            Tony Joseph

            Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

            Talk To Our Experts

              Every small business requires an array of software to run its operations smoothly and successfully. When starting a new business, it may seem like your off-the-shelf software would suffice all your needs. As your business grows, your business management software should scale to meet your team’s evolving needs, boost the efficiency of your workflows, and be flexible to support new use cases. Custom software or a software application tailor-made to address your specific business requirements helps improve your market competency and realize ROI at a faster pace. 

              How will you determine if custom software is the right fit for your small business?

              Read on this post to learn more about custom software for small businesses. 

              Read more: 5 Reasons Why Custom Software is Important for Your Business

              Custom software

              Top Signs Indicating Why Your Small Business Needs Custom Software          

              The classic “build vs. buy” decision is a pertinent question that every small business faces when addressing their software needs. Considering the cost, time, energy, and resources dedicated to custom software development, many SMEs adopt packaged software in a haste. Look out for these warning signs before deciding whether to build or buy. 

              1. Employee Discontent

              Find out if your employees are satisfied with your existing off-the-shelf software. Do they still stick to old-school tricks or find manual methods faster and more convenient? Are your employees forced to discover alternative workarounds to use the software? Do they still rely on spreadsheets and how-to guides for using the software? All these signs indicate that your off-the-shelf software lacks employee approval and can fail your business eventually.

              2. Existing Tech Isn’t User-friendly

              Rolling out enterprise-wide canned software that commands an advanced level of technical expertise will inflict more harm. It will complicate the processes for your employees and incur heavy training costs. Complex shelf software will fail the very purpose of technological innovation, that is, to simplify human efforts. If only less than 20% of your employees find the software workable, it’s better to build a customized solution.

              View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions

              custom software

              3. Wasting Time on Mundane Tasks

              Is your software forcing your employees to spend their valuable time on routine activities that don’t require human thought and creativity? If your software isn’t allowing you to leverage the potential of automation, it can minimize your employees’ productivity and workplace efficiency. Automation of mundane tasks with minimal or adequate supervision is a must for small business growth and success.

              4. Software Spend Drains Your Wallet     

              Adapting a rigid off-the-shelf solution for your small business needs requires you to subscribe to third-party apps and pay multiple licensing fees. Most biz owners end up paying full price for unwanted features. Some companies would want to integrate estranged business applications to increase the usability of their shelf software. All these challenges lead to increased software spending.

              5. Unable to Make Data-backed Decisions  

              Your business data comes from multiple sources such as your website, emails, social profiles, chat, and conversation histories, helpdesk, and so on. How far is your canned software allowing you to make use of this data? Are your decisions driven by live data? If your dashboards aren’t getting updated in real-time and reports throw only past information, it’s time to consider custom software. Integrating multiple business systems and exporting all the useful data insights onto a centralized, user-friendly platform in real-time will empower small businesses to make rightful decisions.    

              Watch Video: Why Your Business Requires Custom Software

              How Can Your Small Business Benefit from Custom Software?

              Small business competition has intensified in recent years. Thanks to the increasing democratization of digital innovation! Access to technological advancements is no longer limited to large enterprises. With a custom-built software, your small business can stay relevant and competitive.

              1. Own Purpose-built Software 

              Custom software development guarantees 100% alignment with specific business needs. You can rest assured that no crucial operations are left unsupported and there aren’t any wasted features. Share your unique requirements with a trusted custom software development company like Fingent and get exactly the features you would require on a long-term.

              2. Uncompromised Security

              Ready-to-use software is highly vulnerable to cyberattacks due to the widespread availability of code and proliferation of users. Owning custom code places your small business under lock and key and keeps your sensitive information hack-proof. Customized solutions offer built-in security with a specialized approach to development. Better compliance and data governance improves your organization’s reputation and trust. 

              3. Improve Workflows and Efficiency

              Attaining profitability amid stiff competition needs your employees to put in their best performance. Experienced custom software companies like Fingent can help you identify the workflows or business functions that can be improved with the right technology. This makes your business more efficient and maximizes the productivity of your employees.

              4. Keep Costs Under Control 

              Improved business efficiency transforms to lower operational costs. Technologies like automation enable your employees to complete more tasks in less time, without feeling monotonous. Custom software actually costs lesser than off-the-shelf solutions, considering the extra dollars you would spend on subscriptions, licenses, third-party integrations, software upgrades and maintenance, and other overheads required to make the shelf software workable.

              Read more: Know What’s Driving Custom Software Development Costs in 2022

              5. Round-the-clock Support 

              Modern business might come to a standstill if technology stops working. A typical readymade software provider puts you into a long wait with back-to-back support tickets and repeated calls, whereas a dedicated custom software development partner offers access to a direct line of technical support to resolve your issues immediately.     

              Read more: The Dos and Don’ts of Custom Software Development 

              Tips to Choose the Right Software Development Partner

              Hiring the services of an experienced custom software development agency will help you focus on developing a sustainable business model. How can you identify the right software development partner for your small business? Here’re a few tips we recommend:

              • Identify your needs. Decide what you expect the software to do. List out your objectives. Use an application specification template to fill out your needs. This improves your communication with the software development vendor. It helps the vendor understand your expectations clearly. This can go a long way in finalizing the project’s scope. 
              • Check the partner’s technical skills, expertise, and experience. Have they handled projects related to your domain? Read up their case studies and analyze their portfolios. Arrange catch-up sessions to learn more about their software development approaches and project management methodologies.  
              • Ask for references. It helps you understand their reputation and trustworthiness. Use top B2B review platforms like Clutch and GoodFirms to evaluate their performance. Connect with the company’s past clients for more candid reviews. 
              • Cost is as important as the experience and reputation of the software development partner. Bestow your project only if you’re confident of guaranteed ROI. 
              • Is your development vendor passionate about your project? Figure it out over the initial meetings before the formal kick-off. Do they come up with unique ideas that improve your application’s value in the future? Make sure that their ideas are backed with convincing use cases or POCs.  
              • Choosing a software development partner also depends on the quality of after-sales service and technical support. Do they provide cloud-based updates, software upgrades and maintenance, and other troubleshooting services when you need them? 

              Selecting the right custom software development partner is a meticulous job. Check out our earlier post covering these and more crucial tips in detail. 

              Also read: How to Choose the Right Custom Software Development Firm

              Why Choose Fingent as Your Custom Software Development Partner?

              Over the past two decades, Fingent has been serving as a reliable and capable tech partner for many leading global brands, including Fortune 500 companies. With an impeccable track record as a successful custom software development partner, we’ve helped improve cash flow and business efficiency for many clients. If hiring in-house developers is costing you a fortune, extend your development team with our dedicated talent pool at reasonable rates. 

              Read more: Top Benefits of Outsourcing Software Development Services

               

              We’re in track of the latest tech development trends and help our clients explore new and emerging tech such as Augmented Reality (AR), Virtual Reality (VR), Internet of Things (IoT), 3D Web Configurator, Robotic Process Automation (RPA), Artificial Intelligence (AI), and so on. If you’re an aspiring small biz owner trying to make the most of technology without burning a deep hole in your pocket, connect with our team and get started. Let’s help you build scalable and robust small business software.     

              Stay up to date on what's new

                About the Author

                ...
                Tony Joseph

                Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

                Talk To Our Experts

                  Language gives power. Using NLP (Natural Language Processing), conversational AI gives businesses the power to stay on top of the game.

                  Why can we say that?

                  Today, digital-first marketing is a growing trend and conversation is the defining element of a digital-first customer experience.

                  Is your mind racing with questions like what is Conversational AI? How does it work? What are its benefits? Can my business benefit from Conversational AI?

                  Well, this article answers each of those questions. By the end of this article, you will understand all you need to know about conversational AI.  

                  What Is Conversational AI

                  Conversational AI is a subset of Artificial Intelligence. It uses Machine Learning (ML), Natural Language Processing (NLP), neural networks, and speech recognition technologies to mimic human conversation. Conversational AI can empower businesses to automate highly personalized customer service resolutions at scale. This makes the customer’s experience unique and relevant while reducing the effort and resolution time of the company. As a result, you have happy customers who stay loyal to your brand. 

                  Conversational AI is becoming one of the most popular technologies. The global conversational AI market size is expected to grow at a CAGR (Compound Annual Growth Rate) of 21.8% by 2026.

                  This unique technology is used to engage customers in services such as support, marketing, helping a prospect enter a funnel, and even sales. Conversational AI will make brands more human and help engage with customers more personally. 

                  The most common use of conversation AI experience is through voice assistants. This allows brands to participate in direct and uninterrupted conversations at scale.

                  Read more: Capitalizing on AI Chatbots Will Redefine Your Business: Here’s How!

                  AI-Chatbot

                  How Does It Work?  

                  As mentioned earlier, NLP is one component that enables conversational AI. It is an umbrella term that includes NLU (Natural Language Understanding) and NLG (Natural Language Generation).

                  Human language is complex. People can say the same thing in many different ways. However, a computer can decipher customers’ intent with the help of natural language understanding technology. It looks at the context of what a customer said to accurately understand what a person needs. Leveraging NLU can enable conversational AI to understand grammatical mistakes, abbreviations, slang, and misspellings just like a human would.

                  Once it understands what a customer wants, ML is used to determine the appropriate response. Over time, conversational AI learns which response is the best and improves its accuracy. 

                  Finally, NLG creates an easy-to-understand reply that’s as human-like as possible. Advanced conversational AI can use contextual awareness to remember bits of information to facilitate more natural conversation. 

                  How Does Conversational AI Benefit Different Industries?

                  Conversational AI technology has substantial benefits for businesses across industries. Here are the most important benefits:

                  1. More engaging and easy interactions

                  Reading dry FAQs can be boring and may drive your potential customers to your competition.  On the other hand, having the choice to take part in a conversation can be more engaging and has the potential to convert your leads. 

                  Because conversational AI can use past interaction history or other relevant data, it can personalize each customer interaction. It spares the customer the trouble of searching through multiple pages to find answers to his questions.

                  2. Higher customer satisfaction

                  Conversational AI allows industries such as healthcare and hospitality to provide real-time information to their end-users. AI-powered chatbots can be accessed more readily than live support. Such quick support helps avoid long waiting times improving customer experience. Improved customer satisfaction can impact customer loyalty and referrals. 

                  Read more: 5 Leading Chatbot Use Cases Explained with Real-life Examples

                  Chatbots

                  3. Greater support with minimum cost

                  Customer care costs have a high impact benefit on finance industries. Conversational AI can help keep customer care expenditures in check. It can improve overall efficiency and productivity by handling routine issues much faster. These bots can also reduce customer support tickets.

                  They can deflect the number of routine tickets sent to human agents and boost team productivity. Chatbot templates can be used to collect information and help resolve clients’ queries faster. AI-powered bots provide relevant information faster and boost the accuracy rate over time. They can learn from past interactions and continuously evolve. 

                  4. Improved lead generation

                  Lead generation is the foremost goal of sales and marketing teams in industries such as insurance. Virtual assistants can engage visitors who browse the site and improve lead generation.

                  5. Increased operational and customer support efficiency

                  Conversational AI can come to the rescue when a business experiences a sudden rise in the volume of chats. Plus, these chatbots are cheaper and faster than hiring new agents. With automated operations, businesses can focus on other important functions. 

                  Additionally, conversational AI can determine a customer’s emotional needs and communication preferences from previous interactions. Hence, deploying a conversational chatbot is a wise decision during the holiday season.

                  6. Increased reach

                  Conversational AI enables your brand to reach a wider audience as it can understand both verbal and written speech. For example, you can reach elderly and hearing or vision impaired customers who find it difficult to navigate the web.

                  7. Boost revenue

                  Conversational AI can considerably reduce website costs.  When properly implemented, a conversational AI chatbot provides live support and assistance 24/7. They can qualify leads by asking predefined sales queries to nurture the lead.

                  Once the lead fills a form or signs up for a newsletter, the chatbot can analyze the text of the lead and find the most appropriate response. This is especially useful for banking services and increases their revenue. 

                  Conversational AI chatbots can quickly act on positive user intent and present a service or product that meets their preferences. 

                  Use Cases

                  1. eCommerce

                  Conversational AI helps businesses form customer relationships that last and ultimately sell more products. It can help in cross-selling and upselling products, finding specific products, and placing orders. It can also answer FAQs, make suggestions about the size, and even help with returns.

                  2. Banking

                  Conversational AI can be used to provide a simplified and intuitive customer experience. It can facilitate transactions, help with account services, and assist customers to apply for loans.

                  Among the best use cases of banking are helping find a nearby ATM, assisting with mobile deposits, and sending billing reminders and notifications. 

                  3. Insurance

                  Conversational AI can help distribute products, resolve claims, and increase customer awareness and education. It can also manage renewals, and gather customer feedback and reviews. 

                  4. Healthcare

                  In many ways, conversational AI can make things easier for patients, doctors, nurses, and other healthcare staff.

                  It can improve operational efficiency by answering common health questions, booking appointments, and checking up on patients. It can even escalate emergency cases.

                  Read more: MUSA: Fingent’s AI-powered Virtual Assistant Helps Employees With HR & DevOps Queries

                  Quick Resolutions, Seamless Conversations

                  Today, customers expect a quick resolution and seamless conversations when interacting with your business. Conversational AI will assuredly provide personalized assistants that both serve and predict customer needs. 

                  There is no doubt that conversational AI will continue to evolve into a sophisticated technology. Given that, your organization needs to clearly understand what conversational AI is so you can leverage it and build customer experience around it.

                  Give us a call, get your business set up with Conversational AI, and get set to reap the rewards.

                  Stay up to date on what's new

                    About the Author

                    ...
                    Vinod Saratchandran

                    Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

                    Talk To Our Experts

                      Data is the very foundation of insurance operations. Until the introduction of modern data analytics technologies, insurers used to make decisions based on the insights garnered from historical data. The advent of cloud computing, the divergence of data sources, the instrumentation of datasets, and the availability of real-time data have fundamentally transformed the way insurance operates today. Modern insurance carriers seek innovative methods to visualize and contextualize data from both physical and digital assets. With digital twins, insurance leaders can make the most of data, assess their readiness to face disasters, prevent damages before they occur, and optimize core insurance operations. This post explores why digital twins are vital for insurance companies in the future.
                      Read more: Is Digital Twin Promising A New Era for Healthcare?
                      Digital Twin

                      The Importance of Digital Twins in Insurance

                      Digital twins are computerized models or virtual replicas (simulations) of physical objects such as devices, assets, products, or processes. The biggest advantage of digital twins is that they operate in real-time, taking cues from updated data. This holds immense potential for the insurance industry, which heavily relies on data insights to make critical business decisions. Digital twins leverage connected technologies (IoT, sensors, real-time data monitoring systems) to help insurers define new policies or packages, mitigate risks, reduce administration costs, and enhance core insurance operations such as underwriting, claims processing, new policy creation, fraud detection, customer assets evaluation, etc. They also allow insurance companies to prevent unplanned downtimes and discover new growth opportunities.
                      These stats prove why digital twins are important for insurance companies going forward:

                      • Data Bridge Market Research estimates that by 2027, the global digital twin financial services and insurance market will account for USD 77,530.82.
                      • 87% of insurance executives agree that digital twins will strengthen their ability to collaborate in strategic partnership ecosystems, crucial for long-term success.
                      • 93% of insurance executives realize the necessity of a centralized and intelligent data hub that helps them understand the defects of their current processes and remodel their operations.

                      Digital twins can act as a virtual insurance lab for executives to predict and evaluate any risk scenario and make smart decisions. With digital twins, Insurance is moving to Assurance, a new business model that saves huge compensations from being paid off by averting losses before they occur. Let’s consider the example of a cargo vessel that is ferrying goods from one port to another. Telematics is alerting the vessel’s crew that the ship will soon be exposed to a sea storm. The vessel’s digital twin can collect data from the entire ship’s systems and assess how the storm will impact the vessel. This enables the captain to quickly turn their route and reach the safest port nearby. This is a classic example of how digital twins help upgrade insurance into assurance.

                      Digital Twins Can Improve Core Insurance Operations

                      Digital twins transform five core areas of insurance operations:

                      1. Underwriting

                      Underwriting refers to the process of pricing risks based on risk assessment. With real-time streaming of data and virtual simulations, underwriters can gain a better understanding of pricing risks based on different scenarios. Digital twins allow insurers to analyze more heterogeneous datasets within a short span of time, such as cases of heart attacks, house fires, vehicle mishaps, earthquakes, floods, and other catastrophic incidents that don’t occur frequently. This enables underwriters to fix more competitive premiums. Commercial line insurers can leverage digital twins to process workers’ compensation claims more effectively, reduce premium audits, and customize premiums to match the changing workforce.

                      <strong>Case Study</strong>
                      Streamlining workers’ compensation management by combining AI with a top litigation strategy. Download Now!

                      2. Distribution

                      By creating virtual replicas of customer habits, insured assets, and external events affecting customers’ assets and decisions, insurers can gain a more comprehensive view of the volatile market. Digital twins can simulate consumer behavior patterns based on their online activities, shopping data, and search habits. This allows insurance executives to understand customer journeys and practice context-relevant selling across the omnichannel spectrum. Insurers can also push one-click purchases across different customer touchpoints to boost distribution. The more you know about the customer, the better you can provide personalization. With online simulations and near-real visualizations, insurers can improve cross-selling and upselling.

                      3. Claims Processing

                      Digital twins help fast-track claims processing by reproducing the scenarios or circumstances behind the appeals, such as conditions of damage, car accidents, fire breakouts, etc. Claim adjusters can leverage digital twins to simulate accidents and assess their impact on the claimant’s property or other valuable possessions. This avoids the need for expert examination and helps precisely determine the insurance company’s liability. To prevent unwanted delays in claims processing, executives can compare the virtual and physical records of an accident or a house fire. Thus, digital twins in claims processing allow insurers to respond quickly to their customers.

                      4. Back-office Administration

                      Like HR, Finance, Procurement, Inventory, and other corporate functions that can be augmented with automation, several back-office operations in insurance companies can be improved using digital twins. It’s possible to create the virtual simulation of a blockchain-based smart contract prior to implementing the actual contract. Insurance carriers, customers, claim adjusters, and relevant policy stakeholders can explore how the smart contract would work in real-life and ascertain how secure the contract would be. While blockchain ensures transparency and trusted execution of smart contracts, digital twin stores and evaluates the insurance data in real-time. This helps avoid any legal disputes and complications in the future.
                      Read more: How Blockchain enables the insurance industry to tackle challenges

                      5. Fraud Detection  

                      FBI reports that in the United States, the total cost of non-health insurance fraud alone accounts for USD 40 billion per year. The rising insurance fraud costs force carriers to increase their premiums, which has a direct bearing on many American families who will have to pay higher premiums every year. Thanks to digital twins, it’s now possible to reproduce an event that resulted in a catastrophe or damage. Claim adjusters can determine the claim’s accuracy by comparing the applicant’s data with the simulated version of the incident. As a result, inconsistent claims can be detected quickly to reduce the carrier’s liability and save costs.

                      Leading Insurers Are Experimenting with Digital Twins

                      Leading reinsurer Swiss Re has partnered with Microsoft to establish a Digital Market Center for building “risk digital twins” – a virtual world that leverages AI and big data to create simulations expounding different risk scenarios. Swiss Re uses this knowledge to forecast supply chain risks, disasters, and other financial exposes. It allows insurers, business owners, and end consumers to make cost-effective and timely interventions.
                      Read more: Transforming Insurance with AI
                      insurance industry
                      Piprate, an Irish Insurtech startup joined the Digital Twin Consortium in 2020 to promote the potential of digital twin technology in the insurance industry. Piprate builds digital twins of insurance risks to solve the industry’s predicaments related to vital financial data acquisition and data sharing.
                      AI Journal reports that the insurers who participated in their pilot study titled “Digital Twins of Risk AI” (a UK grant-funded project) were able to gain a 360-degree view of risk in real-time across 100% of their portfolios.

                      Looking Ahead!

                      To face the disruption and navigate the uncertainty triggered by the COVID-19 pandemic, insurers need to evolve from self-contained businesses to strategic players in a partnership ecosystem. Besides streamlining data from discrete devices, digital twins offer a valuable source of intelligence for insurers. Following the unpredictable times ahead, insurance leaders will have to rethink their long-term plans and gain the ability to amend packages and make interventions in real-time. Fingent enables insurance leaders to prepare for a more agile and intelligent future by leveraging digital twins and other leading insurance technologies.
                      Get in touch with us to know more!

                      Stay up to date on what's new

                        About the Author

                        ...
                        Vinod Saratchandran

                        Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

                        Talk To Our Experts

                          Reinventing. Transforming. Scaling – that is what Cloud Native can mean for businesses today!
                          Cloud-Native can help businesses achieve phenomenal success and improve their ability to deliver more features faster to their customers. It can bring in a major competitive advantage.
                          This technology increases the velocity of the business and the method to structure their teams to take advantage of automation and scalability.
                          Are you a business that is starting a digital transformation journey? Or are you wondering what Cloud Native is and why you need it?
                          This blog describes the advantages of Cloud Native capabilities to speed up your productivity and increase your company’s innovation output. It also discusses upcoming trends to look for.
                          Read more: Unlocking Opportunities with Cloud Continuum!
                          Cloud Continuum

                          Can Moving to a Cloud-Native Approach Improve Business Agility?

                          Most organizations today are in the midst of a massive data transformation to out-innovate their rivals. The Cloud Native approach allows organizations to build modern applications by leveraging its benefits based on the pay-as-you-go pricing model.
                          Here is how moving to a Cloud-Native approach improves your business agility:

                          1. Increased Reusability Reduces Development Costs

                          Moving to the Cloud Native approach enables developers to build apps that function like building blocks that can be used later for other projects. It makes it easier for developers to access and reuse components created for earlier projects.
                          How does this improve business agility?

                          • Simplified development process: Instead of spending time on building the common framework, developers can spend more time on a project’s specifics. This means they can develop more sophisticated applications in less time.
                          • Faster delivery: All deliveries are time-sensitive. A cloud-native approach enables you to seize the time-sensitive opportunity by reducing the time to market.
                          • Testing made simple: Cloud-Native uses microservices that present fewer problems. When the load on the pipeline is lightened, the testing is simplified.

                          2. Better Customer Experience 

                          Two types of customers are affected by the Cloud Native approach – external customers (those who purchase from you) and internal customers (those development teams).

                          • Internal customer: Your internal customers or the development teams maintain and manage the systems that your external customers use. Fostering agility in your internal teams improves employee engagement and in turn rewards external customers. Developers are smart people who want to spend their time solving complex problems instead of focusing on just ‘keeping things running.’ The Cloud Native approach automates predictable problems, making better use of your internal team. This allows them to focus more on driving innovation.
                          • External customers: Building and delivering solutions in response to customer needs will attract and retain customers, in effect building enduring success. Cloud-Native helps find and fix problems faster. It is especially beneficial to businesses with apps that required frequent updates. Cloud-Native gives you a reliable way to deliver those updates in a seamless, resource-efficient manner. This means there is little or no disruption of services during updates while improving responsiveness to the demand they might have.

                          3. Improved Business Continuity

                          Downtime can be detrimental to a business’s survival. However, Cloud Native offers a remedy to this. Moving to Cloud-Native keeps operations lean enough to survive whatever turn the market takes.
                          It also improves business continuity and aids in disaster recovery as it reduces downtime and increases resource availability. It allows employees to work from any location and enables integrated and automated backups. It can also unify processes on a single interface and improve visibility. 

                          4. Ability to respond to shifting market demands

                          Cloud-Native is a significant means of spotting an opportunity a moment before a competitor. It provides businesses the ability to respond in hours to sudden changes in the market.
                          Cloud-Native apps are ideal instruments in turbulent or hypercompetitive markets. Whether a business needs new ways to connect with customers or is undergoing digital transformations, Cloud Native apps enable them to take advantage of sudden opportunities in the market.
                          Read more: Cloud-Native Application Development: How It’s Powering App Delivery
                          Cloud-native application

                          A Look into The Cloud Native Upcoming Trends

                          Here are the most relevant Cloud-Native trends businesses can watch out for:

                          1. Serverless Computing 

                          Serverless computing is a next-gen technology that ensures agility, cost-effectiveness, and scalability. Essentially, it is a new way of running applications and services that enables developers to focus on building customer-centric applications and optimizing application design.
                          The operational cost of serverless computing is much lower as it enables IT and development teams to work together. It allows them to share the responsibility of developing and maintaining a product.

                          2. Distributed Cloud or Multicloud

                          Another noteworthy trend is the adoption of distributed cloud. It is a method that combines the benefits of the public cloud with an organization’s ability to maintain governance of the infrastructure.
                          Distributed cloud or Multicloud allows businesses to use the infrastructure of multiple cloud providers simultaneously. You can leave IT management to the providers by deciding the location of the individual services and data archives.

                          3. Composable application

                          In the future, businesses will have to free themselves from the rigid divisional barriers that are not compatible with the flexibility of organizations.
                          A composable application will allow for a more modern software design and organization model. This will allow businesses to quickly create and dispose of the features that are according to the specific business needs.

                          4. Law-code or No-code

                          The ability to perform multiple business operations with minimum dependency on the technology team is key to business growth and sustainability.
                          Using Kubernetes, organizations can create flexible solutions that extensively use low-code or no-code tools. Given that, the non-technical team is free to focus on their roles without specific programming skills.
                          Read more: A Comprehensive Guide To Modern Cloud Application Development
                          Cloud application development

                          Become Future Ready

                          The Cloud Native approach proposes a truly effective model and makes business innovation through the integration of applications.
                          To embrace the benefits of the cloud, be ready to embrace changes within your entire project lifecycle.  In other words, adopting Cloud Native applications means being ready to welcome future developments in cloud services.
                          It means opening the doors to opportunities for the future digital business. The cloud-native approach not only helps business innovate faster but help them react to marketplace events with more agility. Wondering how to make this happen for your business?
                          Let’s have a chat!

                          Stay up to date on what's new

                            About the Author

                            ...
                            Tony Joseph

                            Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

                            Talk To Our Experts

                              The COVID-19 pandemic has accentuated the need for resilient supply chains and human-machine collaboration at work. Full or partial shutdowns, as well as social distancing regulations, impose factories and workspaces to operate with the minimal onsite crew. Despite labor shortages, supply chain disruptions, and other production challenges, manufacturers are under constant pressure to respond to the evolving market needs. The demands for mass customization, quality expectations, faster product cycles, and product variability are at an all-time high. Tackling these persistent challenges requires combining human skill and ingenuity with the strength and speed of robots. To bring the best of both worlds – human creativity and robotic precision – manufacturers should adopt cobots (collaborative robots) that can reduce human interaction in feasible situations and accelerate production cycles.
                              Cobots allow manufacturers to maximize production and address the changing demands while ensuring the safety of their employees, clients, and partners. Why are cobots the future of manufacturing? How do they help build manufacturing resilience? Let’s explore further in this blog.
                              Read more: What are cobots and how can they benefit industries

                              Cobots Enhance Manufacturing Efficiency

                              Collaborative robots or cobots are designed to safely work alongside humans in tedious, dull, and hazardous environments. Unlike the traditional industrial robots that work in fenced premises to avoid close proximity with people, cobots operate in a shared workspace alongside human labor. For instance, a robot that helps humans sort foam chips in a lab is a cobot, while a robot welding a sharp cutting tool in a restricted factory area is a typical industrial robot.
                              Conventional industrial robots have long enabled manufacturers to leverage automation and compensate for labor shortages, but they are typically designed to execute one specific task. Moreover, they lack the cognitive capabilities possessed by humans to reprogram their operations based on new circumstances. In contrast, cobots don’t require heavy, pre-programmed actuators to drive them. Cobot motions are steered by computer-controlled manipulators, such as robotic arms, which are supervised by humans. Thus, cobots facilitate effective human-machine collaboration at work.
                              Cobots can be programmed to perform a wide range of tasks in a factory setting such as handling materials, assembling items, palletizing, packaging, and labeling, inspecting product quality, welding, press-fitting, driving screws and nuts, and tending machines. While cobots attend these mind-numbing jobs, human workers can focus on tasks that require immense resourcefulness and reasoning.
                              Read more: Digital Transformation in Manufacturing 

                              Benefits of Cobots in Manufacturing 

                              Modern manufacturing requires effective human-machine collaboration to cut expenses, reduce time-to-market, and address growing customer demands. Here’s how cobots empower manufacturing enterprises.
                              1. Easy to Deploy and Program
                              It takes days and weeks to install and program a traditional industrial robot. A cobot, on the other hand, can be set up in less than an hour. They are lighter than conventional robots. With user-friendly mobile applications and customized software, you can swiftly program the cobot to get started. Right software configurations enable cobots to learn new actions, without any specialized training. Using intuitive 3D visualizations or simple graphical representations, you can move the robot arm to preferred waypoints. Your employees can focus on more critical tasks while the cobot takes care of mundane jobs.
                              2. Flexible to Perform Different Tasks
                              Cobots can be easily shifted from one workstation to another due to their flexible hardware. With minimal software customizations, cobots can be re-deployed or repurposed to perform different functions across various departments. For example, a cobot that performs picking and packing can be re-programmed as a filler by replacing its robotic arm with a tube and nozzle.
                              Read more: Challenges, Opportunities, and Technologies That Will Revolutionize Manufacturing 
                              manufacturing
                              3. Save Production Cost and Time
                              A study conducted by the World Economic Forum in association with Advanced Robotics for Manufacturing found that collaborative robots can cut nearly two-thirds of the cycle time required to pack boxes onto pallets. Because cobots are designed to work without any breaks, they reduce the idle time between cycles. The International Society of Automation reports that cobots can save production costs by reducing 75% of manual labor. Traditional robots increase the installation costs for manufacturers as they need to set up additional safety measures around the deployment area. Cobots don’t incur such extra expenses as they can be set up in close proximity to humans.
                              4. Improve Employee Engagement and Productivity
                              Cobots work in collaboration with people to refine and process the tasks better. They can never replace the human touch in production. When cobots take care of repetitive tasks such as screwing a bottle or packing medical equipment, employees can focus on more important functions such as running quality checks or inspecting a worksite. It allows manufacturers to optimize their productivity and boost employee morale. Businesses can also prepare their workforces to learn new skills.
                              5. Maintain Consistency and Accuracy
                              From the first to the hundredth task, cobots maintain the same level of accuracy and consistency. Humans can get drained easily, whereas a cobot never deviates from the actions for which it is set up. This helps ensure high product quality and uniformity. With the right software and hardware configurations, cobots can produce more finished goods at an incredible pace, faster than handcrafting.

                              Cobots and The Future of Manufacturing

                              Industry 4.0 paved the way for automation and smart manufacturing powered by data-driven technologies such as IoT, cyber-physical systems, wearables, AR, cloud computing, artificial intelligence, cognitive computing, and so on. Though the sole focus of Industry 4.0 is to improve process efficiency through physical and digital integration, it accidentally ignores the significance of human value in process optimization. Industry 5.0 re-shifts its focus on human value by fusing the roles of mechanical components and human workers in production. This makes cobots the very foundation of the next wave of the industrial revolution, that is, Industry 5.0.
                              Denmark-based Universal Robots reports that cobots are at the heart of Industry 5.0. Cobots democratize robotic capabilities, thereby serving as a personal tool that can be leveraged by any member of the workforce to apply creative skills and generate more value. Cobots can be used as a plug-and-play solution across a variety of manufacturing and industrial operations such as automotive production, food processing, chemical plants, medical devices, and kits, among others.
                              Since they collaborate well with humans in a safe environment, cobots will:

                              • augment intelligent decision-making,
                              • drive high-quality products to the market,
                              • enable mass customization and personalization,
                              • optimize manufacturing costs,
                              • generate new job roles (eg: Chief Robotics Officer), and
                              • boost virtual education to make the most of collaborative robotics.

                              Read more: How Custom Software Development Helps Manufacturing Industry 

                              How We Help Manufacturers Leverage Cobots and Other Emerging Technologies

                              As technology matures, manufacturing enterprises need to build use cases that prove the inevitability of human-robot collaboration. We help develop POCs and use cases that demonstrate how your business can benefit from cobots. Our experts can develop your cobot management software or mobile app from scratch or customize your existing software to address the evolving market demands. Fingent can work along with your cobot hardware manufacturers to develop a robust software orchestration layer that can control the movement of your cobots. We also simplify the training process to help you get started in no time.


                              According to ABI Research, the global cobot market is set to expand from USD 600 million in 2021 to USD 8 billion in 2030, at a projected CAGR of 32.5%. Fingent aims to help manufacturers as well as other industry leaders to leverage cobot technology to increase their ROI and productivity, and make their business more intelligent. We also help you implement Augmented Reality solutions to facilitate equipment maintenance. If you want to learn more about how cobots can transform the future of your business or want to identify the relevant areas that can be enriched with collaborative robots, connect with us.

                              Stay up to date on what's new

                                About the Author

                                ...
                                Vinod Saratchandran

                                Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

                                Talk To Our Experts

                                  Better businesses need better cyber security.
                                  Regrettably, threats to cyber security have become the new norm across public and private sectors. The pandemic affected all types of businesses. If anything, uncertainties around remote working amplified cybercrime. As a result, cyber security’s importance has become more clear now than ever before.
                                  As cyberattacks become more sophisticated, businesses will have to stay one step ahead. Security professionals need strong support from advanced technologies like Artificial Intelligence (AI) to protect their companies from cyber threats.
                                  AI can enable security teams to handle greater and more complex threats than ever before. More specifically, it has proven to identify and prioritize threats. In some cases, AI has even taken automated action to quickly remediate security issues. This article considers how AI can redefine the cyber security needs of an organization.
                                  Before we discuss further, let’s find out the impact cyberattacks can have on businesses.

                                  How Cyberattacks Affect a Company’s Performance and Value 

                                  Protecting a company against cyber threats is costly. It can impact the relationship between your company and your customers.
                                  Unfortunately, cyber threats are never static. Millions are created each year and are becoming more and more potent.
                                  In a survey conducted by Hiscox-Cyber Readiness Report, 28% of the businesses that suffered attacks were targeted on more than five occasions in 2020. Companies have lost millions to such cyber security breaches. Companies like financial services, technology, and energy were hit the hardest.
                                  That is not all. Cyber security breaches have caused several other damages including:

                                  • Outlays such as insurance premiums and public relations support.
                                  • Operational disruption.
                                  • Altered business practices.
                                  • Business’s standing and customer trust.
                                  • Stolen intellectual property including product designs, technologies, and go-to-market strategies.
                                  • Legal consequences.

                                  Read more: Quantum Vs Neuromorphic Computing – What Will the Future of AI Look Like!
                                  AI

                                  How AI Contributes to Cyber Security 

                                  Cyber threats are real and certainly worrisome to businesses. It is important to protect critical digital assets.
                                  However, it takes planning and commitment of resources. With good security operations, you can stay on top of most of the most serious cyber threats. True, there may be smart thieves, but Artificial Intelligence can provide smarter security.
                                  Here are 5 specific ways AI can contribute to cyber security:

                                  1. Robust Zero-Day Malware Detection

                                  Malware is unpredictable. And signature-based tools will not detect attacks that have never occurred before. Given that, is it possible to defend against something unpredictable? Yes!
                                  AI is cable of grasping all the possibilities and finding relationships that traditional security tools would miss. While traditional security strategies have their place in cyber security, they are insufficient to detect and prevent zero-day attacks.
                                  Zero-day attacks are best detected by automatically identifying aberrant behavior and alerting administrators immediately. AI can enable organizations to be more proactive and predictive with their security strategies.
                                  Artificial Intelligence provides visibility and security for an organization’s entire data flow. AI helps organizations gain such visibility by dismantling each incoming file to search for any malicious elements. Simultaneously, it also looks at the user and network behavior and anomalies from expected activities.
                                  Together with ML, AI adapts its behavior to new network conditions, constantly adapting to evolving security conditions. Even those hackers who use modern ML penetration methods cannot be fool AI-enabled cyber security.
                                  We cannot stop security breaches from happening. But Artificial Intelligence helps organizations avoid potential disruptions before attackers wreak havoc.

                                  2. AI Can Safeguard Large Amounts of Data

                                  Whether a company is small or mid-sized, there is a lot of data exchanged between customers and the company every day. This information must be safeguarded from potential cyber threats. Cyber security experts cannot always inspect all the data for potential threats.
                                  AI is the best option to detect threats to routine activities. Because of its automated nature, AI can sift through large amounts of data in real-time and identify any hazards lurking amid the chaos.
                                  Read more: Artificial Intelligence and Machine Learning – The Cyber Security Heroes Of FinTech!
                                  FinTech

                                  3. AI Takes Care of Redundant Cyber Security Operations

                                  Hackers constantly modify their methods but the fundamental security practices do not change. Plus, they may weary your cyber security worker.
                                  Artificial Intelligence takes care of redundant cyber security operations while imitating the best of human traits. It also does a thorough analysis of the network to locate security flaws that may harm your network.

                                  4. AI can boost response time 

                                  Ideal security is the one that can detect security threats in real-time. The principle of ‘a stitch in time saves nine’ applies here.
                                  Integrating AI with cyber security measures is a sure way to detect and respond to attacks immediately. Unlike humans, AI does not miss a spot when examining your system for risks. Besides, it can detect risks early, thereby boosting response time.

                                  5. Authenticity Protection

                                  Most websites allow users to log in and access services or make purchases. You will need greater protection as such a site contains private information and sensitive material. To maintain customer trust, it is important to ensure all data about your guests remains safe while accessing your site.
                                  Artificial Intelligence can provide an enhanced security layer. AI can secure authentication when a user wishes to connect their account. Login measures like CAPTCHA, fingerprint, and facial recognition are used to determine if the attempt is legitimate or not.
                                  Read more: Safeguarding IT Infrastructure from Cyber Attacks – Best  Practices
                                  IT Infrastructure

                                  Do Not Be Afraid!

                                  Fingent is your reliable security partner. We provide professional security with reliable service. As a proactive security partner, we look ahead to ensure your business is successful far into the future.
                                  Using AI’s real-time monitoring capabilities, we can spot potential issues before they become a major problem. Security experts Fingent are aware that cyber security threats are not limited to work hours. Our professionals here at Fingent will be there for your business whenever you need us.
                                  We are in business today because of the reputation we built with our customers. We offer a unique level of enterprise IT support, and our clients can rest easy knowing that their business is always protected.
                                  Give us a call and let’s discuss your security needs.

                                  Stay up to date on what's new

                                    About the Author

                                    ...
                                    Tony Joseph

                                    Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

                                    Talk To Our Experts

                                      AI is not just a technology; it has become part of daily lives. Thanks to AI, we witness new kinds of development in each sphere of life every day. We can access many points with AI now more than we could ever before. From the research that we do on the internet to the goods that come to our doors, AI is directing our lives and business. It has solved many problems faced by humanity. And, revolutionized technology in all industries.
                                      Coined at Dartmouth College in 1956, Artificial Intelligence (AI) gave succeeding generations a potential for information technology that can benefit humans in a profound way. Apart from bringing efficiencies, AI is also bringing new possibilities. These possibilities continue to create new models and opportunities for businesses that tap into them. Quantum and neuromorphic computing is the way forward.
                                      This blog takes a deeper look into quantum and neuromorphic computing and explores which companies can benefit from these technologies.

                                      A Look at The Future Of AI

                                      The possibilities Artificial Intelligence can create are seemingly endless. Innovations are constantly taking place in the AI world. Given that, many business and information technology leaders are looking to better understand how it will affect their business now and in the future.
                                      Taking a look at the future scenarios for how AI could evolve can help IT leaders demystify this emerging technology.  Two such technologies are called neuromorphic or quantum computing. They offer us a new way forward by fulfilling our AI-related dreams. The quantum computing market alone is expected to reach $2.2 billion by 2026, so it’s definitely worth looking into.
                                      The future of AI also depends on improving the capacity of intelligent systems by using powerful hardware. Hardware such as neuromorphic computing and quantum computing will allow companies to build AI solutions that are extremely fast and can encapsulate more data and knowledge.
                                      For example, a virtual assistant may now have the computing capacity to handle one or two products. But with more powerful hardware, it could cover more products. Advantages in this area are ongoing.
                                      Let’s examine these in detail.
                                      Read more: Answering The Top Burning Questions On AI Implementation For Businesses!
                                      AI implementation

                                      A Deeper Look into Quantum and Neuromorphic Computing 

                                      Neuromorphic computation and quantum computing always seemed that they were years away. The fact is commercial neuromorphic chips and quantum computers are in use today. These two new technologies are going to change what looked like a straight path to Artificial Intelligence.

                                      1. Neuromorphic computation

                                      Neuromorphic computation attempts to imitate the way a human brain works. In simple terms, hardware and software elements of a computer are wired to mimic the human nervous system and cerebral system.
                                      The goal of neuromorphic computation is to create devices that can learn, retain information, and make logical deductions just like a human brain does. It also attempts to imitate the human brain by searching for new information.
                                      However, unlike quantum computing neuromorphic computing does is not that demanding. Where quantum computers need temperatures close to absolute zero, neuromorphic computers can easily work in normal conditions.
                                      This increases its practicality and potential to integrate this technology in all kinds of devices.

                                      2. Quantum computing 

                                      Quantum computing deals with the world of atoms and subatomic particles inside those atoms. Unlike neuromorphic computation, quantum computing works on the principle of quantum entanglement.
                                      So, the smaller the computer gets, the more powerful they seem to become. Quantum computing provided powerful new possibilities.
                                      Though it is more complex than traditional computing, quantum computing opens the door to potentially solving very large and complex computational problems. It can potentially deliver a big computational upgrade for ML and AI computing.
                                      Quantum computers will not replace traditional computers. Instead, they will require the support of traditional computers for their specialized abilities.
                                      Read more: Driving Business Innovation and Success Through Sustainability
                                      Sustainability

                                      Industries That Can Leverage Quantum Computing and Neuromorphic Computation

                                      1. Industries That Can Leverage Neuromorphic Computation

                                      a) Aerospace and defense: Neuromorphic computing architecture can help in pattern recognition, event reasoning, and robust decision-making. It can also aid in adaptive learning and autonomous tasking for energy-efficient agile Air Force platforms.
                                      b) Self-driving cars: Similar to space communications, neuromorphic computing enhances self-driving. In imitation of the human brain, neuromorphic chips attempt to think and learn on their own and then adapt their learning to unexpected scenarios on the road.
                                      While conventional computers run commands sequentially, neuromorphic computers process and store data almost at the same time. This makes self-driving cars more energy efficient. It can also help autonomous vehicles learn skills and execute tasks more efficiently.
                                      c) Healthcare: Neuromorphic platforms can be used for the hardware-based implementation of ML methods in treating Chronic Obstructive Pulmonary Disease (COPD) in home-care environments. Real-time analysis of data can be obtained by bringing data from the backend onto a neuromorphic chip.
                                      Furthermore, securing sensitive medical data on a single chip complies better with patient privacy regulations. Since neuromorphic platforms process data near a patient, it offers a large fault tolerance for medical applications.
                                      Moreover, hardware-based neuromorphic systems require less computational power making them perfect for PoC medical devices.

                                      2. Industries That Can Leverage Quantum Computing

                                      a) Aerospace: By considering an exponential number of variables, quantum computing could help determine the optimal alternative for each route. It can also help find the best way to allocate resources so that the crew and passengers are impacted as little as possible.
                                      b) Healthcare and Pharmaceuticals: Harnessing the power of quantum computing can significantly accelerate the timelines of various stages of the pharmaceutical research and development process. It can help life science companies by accelerating the speed of the pre-clinical phase and reducing the cost of drug development.
                                      c) Finance: Quantum computing will be able to help solve the problems of customers in finance institutes. It can optimize investment portfolios and financial derivatives. It can also enable the institutions to accurately characterize anomalous transactions and rapidly detect fraud.
                                      d) Chemistry: It is likely that quantum computing can be applied to simulate the properties and behavior of new molecular structures in chemistry. It can address the probabilistic challenges of quantum mechanics. In the future, quantum computing is expected to predict molecular properties for new molecules.
                                      Read more: Data and AI: How It Has Transformed Over The Years And Trends To Watch out For!
                                      Data and AI

                                      Conclusion

                                      In the coming years, advances in Artificial Intelligence will reach the superintelligence stage. However, the transition to new technology has already begun.
                                      Most businesses are incorporating this unique fixture as it has helped with better sales and forecasts. It has also given businesses growth opportunities. We are sure you want to get started with this too.
                                      Give us a call and let’s discuss what is best for your business.

                                      Stay up to date on what's new

                                        About the Author

                                        ...
                                        Vinod Saratchandran

                                        Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

                                        Talk To Our Experts

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