How Is the ‘New Normal’ Transforming the Future of HR and Talent Management?

The entire world is grappling with the scare of the COVID-19 pandemic. Given the uncertainty of the pandemic, Human Resources departments across the globe went into overdrive to map out all possibilities that employees would undergo. Previously, HR departments were concerned with compensation, compliance, and benefits. However, with changing times, their role as HR professionals evolved. Today they are supporting the greatest assets of their company: Employees!

Beyond hiring and growth, HR professionals are now seen as strategic partners for every department within an organization. The resilience of an organization and its people depends on the strength of the HR department. It plays a vital role in boosting the economy. HR professionals cushion the sudden shift in workplace culture and equip the team for the future of work.

The pandemic has suddenly brought in industrial shifts. Understanding these shifts is the key that helps in keeping pace with the rapid developments across the organization. That is why HR professionals are called the pulse of any organization. However, this is not easy as they face several challenges.

HR Professionals Face Increasing Challenges

In a remote work setting, technology continues to have a direct impact on the day-to-day work of employees. So, HR leaders must plan their technology investments more carefully than ever before.

Additionally, HR professionals may face challenges from their employers and employees whom they serve. Hence, HR personnel must identify upcoming challenges. This will help them to use technology to facilitate more informed decisions faster. Here are a few challenges:

1. Recruiting and retaining employees

Employers must hire candidates with an appropriate degree, skills, and experience. Plus, these candidates must be a good fit with the organizational culture. Once a candidate is hired it is important to retain the best worker through a successful employee engagement approach.

2. Bridging the gap between the employer and the employee

It is important to ensure that a qualified candidate does not slip through the cracks. This job needs to be thorough, requiring HR professionals’ full attention. This is also time-sensitive because the talent could be easily snatched by a competition.

Hence HR professionals need technology that can streamline the process of job postings, interview scheduling, hiring workflows for more efficient results. It should also improve accuracy and save the time of HR and applicants alike.

3. Pressured for faster decision-making

Most companies rely on data to make key operational decisions. To make informed decisions they must identify areas of exposure to and devise effective solutions. The pandemic showed us all that the work environment can change suddenly without warning. Hence, HR professionals need to have new information at their fingertips to predict the effect of change on their organization and make needed changes quickly to ensure the survival of their company.

Must-Have Technology Trends for the Efficient Functioning of an HR Department

Some technologies have emerged as a response to the pandemic. Even so, these may continue to be long-term shifts in the current and future workplace. These new technologies may help an organization stay resilient and better equipped to adapt to future crises.

1. Cloud talent management

Nowadays, HR professionals depend on multiple solutions to automate hiring, onboarding, performance evaluation, and more. Cloud-based HR tools give all members of the team access to relevant workplace data at any given time.

Cloud talent management reduces the risk of human error while processing data. It promotes collaboration within the team and saves time and money. It is also more flexible and easier to update, unlike the dispersed toolkit.

2. Geared up for remote work

The organization must ensure their remote employees working from various locations and time zones have the same learning opportunities. The latest HR technologies have a variety of products that improve remote work.

3. Increased focus on data security

Increased reliance on cloud technologies will need increased measures to protect sensitive data. The latest HR technology trends focus on security and push organizations to implement new procedures.

4. Self-service tools for employees

HR professionals are overworked as they are the employees’ go-to for workplace updates and any other information. With these additional responsibilities, some of this data can be made available to the employee via self-service tools.

These tools can increase administrative efficiency and improve transparency. They can provide real-time updates for all employees. It boosts team morale while reducing burnout.

How Can Fingent Help Adapt Better To The Rising Changes And Prepare HR For The Future?

Fingent can not only change the way your organization is built but the way it runs as well. We can help you change work behaviors for the better. Your HR professionals do not have to be overwhelmed by repetitive administrative tasks.

Fingent can help you adapt better to rising changes. We can help you cut through the complexity of HR technology. Fingent’s customized solutions can help you scale up your core business strategies and focus on your most valuable asset – your employees. That is why our Fingent mantra is ‘locate and lock right talent.’

We understand that your workforce is the backbone of your organization. We will use our in-depth expertise, robust data analysis, and customized solutions to help you align your people, performance, and business values. Fingent’s people development platform Skill Lake is specifically designed to “build a holistic learning culture that goes beyond functional skills, speed up onboarding, and facilitate the on-the-job application of learning concepts.”

Check out the most unique people development platform – Skill Lake!

MUSA is another of Fingent’s brilliant solutions to help streamline and optimize HR and Talent Management tasks. Here is a bit about it:

Why was MUSA required?

Fingent realized that the PeopleOps team was overworked with several mundane jobs. That led to the development of AI-powered virtual assistants. This automated FAQs and improved the efficiency of HR teams.

What was the result?

The virtual assistant improved the HR team’s response time by providing instant and accurate responses to common queries. Thus, it relieved the HR team by minimizing their workload helping them to give adequate attention to the most important asset of an organization, their workforce.

Keep Up With Transforming Behaviors

Last year or so has seen the world change rapidly. This change may seem temporary. But here is a word of caution! This will spark a behavior pattern that will permanently transform the future of work. HR professionals must adapt accordingly to meet these changes. Fingent is confident that these and more HR tech trends will empower the transformation of the future of HR and talent management. Call us today and allow us to help shape the future of your HR function.

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About the Author

Tony Joseph

Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.